Customer Service Jobs in Aurora, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Lyons, IL (22 miles from Aurora, IL)
- 17 hours ago
- Lyons, IL (22 miles from Aurora, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lyons, IL (22 miles from Aurora, IL)
- 17 hours ago
- Lyons, IL (22 miles from Aurora, IL)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job Roselle, IL
- Roselle, IL (15 miles from Aurora, IL)
- 20 hours ago
- Roselle, IL (15 miles from Aurora, IL)
- 20 hours ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Retail Customer Service Associate
- Willowbrook, IL (17 miles from Aurora, IL)
- 1 day ago
- Willowbrook, IL (17 miles from Aurora, IL)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
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Senior Client Service Representative - Business Insurance - R_265787-6153
- Schaumburg, IL (19 miles from Aurora, IL)
- 5 days ago
- Schaumburg, IL (19 miles from Aurora, IL)
- 5 days ago
at Marsh & McLennan Cos in Schaumburg, Illinois, United States Job Description About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing...
- Schaumburg, IL (19 miles from Aurora, IL)
- 5 days ago
- Schaumburg, IL (19 miles from Aurora, IL)
- 5 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote Work- West Chicago, IL (7 miles from Aurora, IL)
- 5 days ago
- West Chicago, IL (7 miles from Aurora, IL)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- South Elgin, IL (14 miles from Aurora, IL)
- 5 days ago
- South Elgin, IL (14 miles from Aurora, IL)
- 5 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Client Service Representative - Business Insurance
- Schaumburg, IL (19 miles from Aurora, IL)
- 6 days ago
- Schaumburg, IL (19 miles from Aurora, IL)
- 6 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Client Service Specialist - Commercial Lines
- Medinah, IL (16 miles from Aurora, IL)
- 7 days ago
- Medinah, IL (16 miles from Aurora, IL)
- 7 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred....
Customer Service Associate - Part Time
- Glen Ellyn, IL (11 miles from Aurora, IL)
- 12 days ago
- Glen Ellyn, IL (11 miles from Aurora, IL)
- 12 days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative, National Accounts
- Schaumburg, IL (19 miles from Aurora, IL)
- 12 days ago
- Schaumburg, IL (19 miles from Aurora, IL)
- 12 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Saint Charles, IL (10 miles from Aurora, IL)
- 12 days ago
- Saint Charles, IL (10 miles from Aurora, IL)
- 12 days ago
Establishes clear expectations for balancing in-store customer service and completing online orders....
Customer Service Associate - Weekend Availability
- Batavia, IL (5 miles from Aurora, IL)
- 13 days ago
- Batavia, IL (5 miles from Aurora, IL)
- 13 days ago
As the name suggests, your main priority is to provide great customer service....
Veterinary Client Service Representative
- Bloomingdale, IL (14 miles from Aurora, IL)
- 16 days ago
- Bloomingdale, IL (14 miles from Aurora, IL)
- 16 days ago
The ideal candidate: Previous Customer Service Experience is required Previous Veterinary Experience is a plus!...
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Aurora, IL
Highest Education Level
Customer Services in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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