Customer Service Jobs in Alton, IL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Edwardsville, IL (11 miles from Alton, IL)
- 12 hours ago
- Edwardsville, IL (11 miles from Alton, IL)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
- Saint Louis, MO (21 miles from Alton, IL)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Pharmacy Customer Service Associate
- Clayton, MO (22 miles from Alton, IL)
- 2 days ago
- Clayton, MO (22 miles from Alton, IL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Florissant, MO (15 miles from Alton, IL)
- 3 days ago
- Florissant, MO (15 miles from Alton, IL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Outlet Customer Service Associate - Flexible
- Bridgeton, MO (19 miles from Alton, IL)
- 12 days ago
- Bridgeton, MO (19 miles from Alton, IL)
- 12 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Lead Retail Customer Service Associate
- Saint Louis, MO (21 miles from Alton, IL)
- 16 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 16 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Associate Job
- Saint Louis, MO (21 miles from Alton, IL)
- 23 days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 23 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
Do you enjoy customer service? Are you team-oriented?...
- Maplewood, MO (24 miles from Alton, IL)
- 60+ days ago
- Maplewood, MO (24 miles from Alton, IL)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
Demonstrated resilience and resourcefulness in customer service situations Education: High School diploma or equivalent GED required Location and Workplace Flexibility: We have offices in Atlanta GA...
Client Service Specialist - Entry level - Insurance
- Clayton, MO (22 miles from Alton, IL)
- 30+ days ago
- Clayton, MO (22 miles from Alton, IL)
- 30+ days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...
Retail Customer Service Associate
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Part Time Customer Service Associate
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 30+ days ago
Part Time Customer Service Associate Wages: $16.00 per hour Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...
Client Relations Specialist - Bookkeeping and Tax
- Saint Louis, MO (21 miles from Alton, IL)
- 45+ days ago
- Saint Louis, MO (21 miles from Alton, IL)
- 45+ days ago
Manage client escalations through exceptional customer service and problem-solving techniques, combined with technical product knowledge....
Remote Work- Clayton, MO (22 miles from Alton, IL)
- 45+ days ago
- Clayton, MO (22 miles from Alton, IL)
- 45+ days ago
Actively cross sells other bank products, such as; all commercial products, treasury management, employee benefits and wealth management services to build deep banking relationships....
Demographic Data for Alton, IL
Moving to Alton, IL? Find some basic demographic data about Alton, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alton, IL
Highest Education Level
Customer Services in Alton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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