Customer Service Jobs in Wailuku, HI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate (HELE Kahului Part-Time)
- Kahului, HI (6 miles from Wailuku, HI)
- 4 days ago
- Kahului, HI (6 miles from Wailuku, HI)
- 4 days ago
Date: Apr 15, 2025 Location: Kahului (HELE Kahului), HI, US, 96732 Job Function: Retail Requisition Number: 5270 Customer Service Associate (HELE Kahului | Part-Time) HELE Customer Service Associate...
Customer Service Associate (HELE Maui Lani Part-Time)
- Kahului, HI (6 miles from Wailuku, HI)
- 14 days ago
- Kahului, HI (6 miles from Wailuku, HI)
- 14 days ago
Date: Apr 4, 2025 Location: Kahului (HELE Maui Lani), HI, US, 96732 Job Function: Retail Requisition Number: 5251 Customer Service Associate (HELE Maui Lani | Part-Time) HELE Customer Service Associate...
Customer Service Associate (HELE Azeka Full-Time)
- Kihei, HI (13 miles from Wailuku, HI)
- 15 days ago
- Kihei, HI (13 miles from Wailuku, HI)
- 15 days ago
Customer Service Associate (HELE Azeka | Full-Time) HELE Senior Customer Service Associate Salary Range: $20.00 - $24.00 Hourly $3.00 shift differential eligibility Work Location: 1279 South Kihei Rd...
Customer Service Associate (HELE Wailuku Part-Time)
- Wailuku, HI
- 30+ days ago
- Wailuku, HI
- 30+ days ago
Date: Mar 18, 2025 Location: Wailuku (HELE Hillside), HI, US, 96793 Job Function: Retail Requisition Number: 5205 Customer Service Associate (HELE Wailuku | Part-Time) HELE Customer Service Associate...
Customer Service Associate (HELE Kihei Azeka Part-Time)
- Kihei, HI (13 miles from Wailuku, HI)
- 30+ days ago
- Kihei, HI (13 miles from Wailuku, HI)
- 30+ days ago
Date: Mar 5, 2025 Location: Kihei (HELE Azeka), HI, US, 96753 Job Function: Retail Requisition Number: 5063 Customer Service Associate (HELE Kihei Azeka | Part-Time) HELE Customer Service Associate...
- Lahaina, HI (4 miles from Wailuku, HI)
- 60+ days ago
- Lahaina, HI (4 miles from Wailuku, HI)
- 60+ days ago
Ability to effectively resolve customer service issues....
Demographic Data for Wailuku, HI
Moving to Wailuku, HI? Find some basic demographic data about Wailuku, HI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wailuku, HI
Highest Education Level
Customer Services in Wailuku, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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