Customer Service Jobs in Hawaii
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Date: Mar 6, 2025 Location: Hilo (HELE Kaumana), HI, US, 96720 Job Function: Retail Requisition Number: 5191 Customer Service Associate (HELE Kaumana | Part-Time) HELE Customer Service Associate Salary...
Customer Service Associate (HELE Salt Lake Part-Time)
- Honolulu, HI
- 5 days ago
- Honolulu, HI
- 5 days ago
Date: Mar 6, 2025 Location: Honolulu (HELE Salt Lake), HI, US, 96818 Job Function: Retail Requisition Number: 5190 Customer Service Associate (HELE Salt Lake | Part-Time) HELE Customer Service Associate...
Service experience preferred Veterinary experience not necessary Pet discounts, Medical insurance and 401K offered....
Date: Mar 5, 2025 Location: Waianae (HELE Nanakuli), HI, US, 96792 Job Function: Retail Requisition Number: 5187 Customer Service Associate (HELE Nanakuli | Part-Time) HELE Customer Service Associate...
Customer Service Associate (HELE Waimanalo Part-Time)
- Waimanalo, HI
- 8 days ago
- Waimanalo, HI
- 8 days ago
Date: Mar 3, 2025 Location: Waimanalo (HELE Waimanalo), HI, US, 96795 Job Function: Retail Requisition Number: 5182 Customer Service Associate (HELE Waimanalo | Part-Time) HELE Customer Service Associate...
Customer Service Associate (HELE Kaloko Full-Time)
- Kailua Kona, HI
- 8 days ago
- Kailua Kona, HI
- 8 days ago
Customer Service Associate (HELE Kaloko | Full-Time) HELE Senior Customer Service Associate Salary Range: $19.00 - $23.00 Hourly $3.00 shift differential eligibility Work Location: 73-4796 Kanalani...
Sr Customer Service Associate (HELE Pearl City Full-Time)
- Pearl City, HI
- 8 days ago
- Pearl City, HI
- 8 days ago
Nearest Major Market: Honolulu Nearest Secondary Market: Hawaii Job Segment: Customer Service...
Customer Service Representative I (Kailua Branch) - Starting at $19/hr!
- Kailua, HI
- 8 days ago
- Kailua, HI
- 8 days ago
We are currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Kailua Branch....
Customer Service Representative II, Retail Banking (Honolulu, HI) - $1000 Sign-On Bonus
- Honolulu, HI
- 9 days ago
- Honolulu, HI
- 9 days ago
Demonstrated success in cross-selling banking services and products....
Customer Service Associate Representative - Hybrid - Honolulu, HI
- Honolulu, HI
- 11 days ago
- Honolulu, HI
- 11 days ago
Customer Service Associate Representative - Hybrid - Honolulu, HI *************Must already live in Hawaii**************** Performs Customer Service duties under direct instruction and close supervision...
Customer Service Associate (HELE Maui Lani Part-Time)
- Kahului, HI
- 12 days ago
- Kahului, HI
- 12 days ago
Date: Feb 28, 2025 Location: Kahului (HELE Maui Lani), HI, US, 96732 Job Function: Retail Requisition Number: 5170 Customer Service Associate (HELE Maui Lani | Part-Time) HELE Customer Service Associate...
Accurate Pay:Range: $19.00 - $21.00/hr + Monthly Incentive Opportunties $1000.00 Sign on Bonus after 6 months As an Customer Service Associate, you will have the opportunity to be part of a diverse...
Under the direction of the Manager, this position is responsible for overseeing the day-to-day operations of the Team assigned in Commercial Banking Service and Support (CBSS) regard to commercial...
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hawaii
Highest Education Level
Customer Services in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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