Customer Service Jobs in Hawaii

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 33 Jobs

Retail Customer Service Associate

  • Honolulu, HI
  • 1 day ago
  • Honolulu, HI
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Delivery Station Customer Service Associate

  • Honolulu, HI
  • 2 days ago
  • Honolulu, HI
  • 2 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Associate (HELE Kaumana Part-Time)

  • Hilo, HI
  • 5 days ago
  • Hilo, HI
  • 5 days ago

Date: Mar 6, 2025 Location: Hilo (HELE Kaumana), HI, US, 96720 Job Function: Retail Requisition Number: 5191 Customer Service Associate (HELE Kaumana | Part-Time) HELE Customer Service Associate Salary...

Customer Service Associate (HELE Salt Lake Part-Time)

  • Honolulu, HI
  • 5 days ago
  • Honolulu, HI
  • 5 days ago

Date: Mar 6, 2025 Location: Honolulu (HELE Salt Lake), HI, US, 96818 Job Function: Retail Requisition Number: 5190 Customer Service Associate (HELE Salt Lake | Part-Time) HELE Customer Service Associate...

Service experience preferred Veterinary experience not necessary Pet discounts, Medical insurance and 401K offered....

Customer Service Associate (HELE Nanakuli Part-Time)

  • Waianae, HI
  • 6 days ago
  • Waianae, HI
  • 6 days ago

Date: Mar 5, 2025 Location: Waianae (HELE Nanakuli), HI, US, 96792 Job Function: Retail Requisition Number: 5187 Customer Service Associate (HELE Nanakuli | Part-Time) HELE Customer Service Associate...

Customer Service Associate (HELE Waimanalo Part-Time)

  • Waimanalo, HI
  • 8 days ago
  • Waimanalo, HI
  • 8 days ago

Date: Mar 3, 2025 Location: Waimanalo (HELE Waimanalo), HI, US, 96795 Job Function: Retail Requisition Number: 5182 Customer Service Associate (HELE Waimanalo | Part-Time) HELE Customer Service Associate...

Customer Service Associate (HELE Kaloko Full-Time)

  • Kailua Kona, HI
  • 8 days ago
  • Kailua Kona, HI
  • 8 days ago

Customer Service Associate (HELE Kaloko | Full-Time) HELE Senior Customer Service Associate Salary Range: $19.00 - $23.00 Hourly $3.00 shift differential eligibility Work Location: 73-4796 Kanalani...

Sr Customer Service Associate (HELE Pearl City Full-Time)

  • Pearl City, HI
  • 8 days ago
  • Pearl City, HI
  • 8 days ago

Nearest Major Market: Honolulu Nearest Secondary Market: Hawaii Job Segment: Customer Service...

We are currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Kailua Branch....

Demonstrated success in cross-selling banking services and products....

Customer Service Associate Representative - Hybrid - Honolulu, HI

  • Honolulu, HI
  • 11 days ago
  • Honolulu, HI
  • 11 days ago

Customer Service Associate Representative - Hybrid - Honolulu, HI *************Must already live in Hawaii**************** Performs Customer Service duties under direct instruction and close supervision...

Customer Service Associate (HELE Maui Lani Part-Time)

  • Kahului, HI
  • 12 days ago
  • Kahului, HI
  • 12 days ago

Date: Feb 28, 2025 Location: Kahului (HELE Maui Lani), HI, US, 96732 Job Function: Retail Requisition Number: 5170 Customer Service Associate (HELE Maui Lani | Part-Time) HELE Customer Service Associate...

Customer Service Associate

  • Kailua Kona, HI
  • 14 days ago
  • Kailua Kona, HI
  • 14 days ago

Accurate Pay:Range: $19.00 - $21.00/hr + Monthly Incentive Opportunties $1000.00 Sign on Bonus after 6 months As an Customer Service Associate, you will have the opportunity to be part of a diverse...

Commercial Banking Service Representative Lead

  • Kahului, HI
  • 14 days ago
  • Kahului, HI
  • 14 days ago

Under the direction of the Manager, this position is responsible for overseeing the day-to-day operations of the Team assigned in Commercial Banking Service and Support (CBSS) regard to commercial...

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Salary for Customer Service Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Hawaii offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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