Customer Service Jobs in Waianae, HI

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 32 Jobs

Customer Service Associate

  • Wahiawa, HI (8 miles from Waianae, HI)
  • 3 hours ago
  • Wahiawa, HI (8 miles from Waianae, HI)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative Full-Time

  • Kaneohe, HI (20 miles from Waianae, HI)
  • 1 day ago
  • Kaneohe, HI (20 miles from Waianae, HI)
  • 1 day ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and ensuring...

Customer Service Associate (HELE Mililani Town Part-Time)

  • Mililani, HI (12 miles from Waianae, HI)
  • 1 day ago
  • Mililani, HI (12 miles from Waianae, HI)
  • 1 day ago

Date: Mar 27, 2025 Location: Mililani (HELE Mililani TC), HI, US, 96789 Job Function: Retail Requisition Number: 5074 Customer Service Associate (HELE Mililani Town | Part-Time) HELE Customer Service...

Customer Service Representative I (Pearlridge Branch)

  • Honolulu, HI (21 miles from Waianae, HI)
  • 2 days ago
  • Honolulu, HI (21 miles from Waianae, HI)
  • 2 days ago

and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...

Customer Service Associate (HELE Waipahu TC Part-Time)

  • Waipahu, HI (8 miles from Waianae, HI)
  • 2 days ago
  • Waipahu, HI (8 miles from Waianae, HI)
  • 2 days ago

Date: Mar 12, 2025 Location: Waipahu (HELE Waip Town Center, HI, US, 96797 Job Function: Retail Requisition Number: 5200 Customer Service Associate (HELE Waipahu TC | Part-Time) HELE Customer Service...

Customer Service Representative I (Kamuela Branch)

  • Honolulu, HI (21 miles from Waianae, HI)
  • 5 days ago
  • Honolulu, HI (21 miles from Waianae, HI)
  • 5 days ago

and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...

Customer Service Associate (HELE Salt Lake Part-Time)

  • Honolulu, HI (21 miles from Waianae, HI)
  • 5 days ago
  • Honolulu, HI (21 miles from Waianae, HI)
  • 5 days ago

Date: Apr 15, 2025 Location: Honolulu (HELE Salt Lake), HI, US, 96818 Job Function: Retail Requisition Number: 5267 Customer Service Associate (HELE Salt Lake | Part-Time) HELE Customer Service Associate...

Online & Mobile Banking Rep Sr

  • Honolulu, HI (21 miles from Waianae, HI)
  • 7 days ago
  • Honolulu, HI (21 miles from Waianae, HI)
  • 7 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Lead Retail Customer Service Associate

  • Honolulu, HI (21 miles from Waianae, HI)
  • 9 days ago
  • Honolulu, HI (21 miles from Waianae, HI)
  • 9 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Call Center Customer Service Professional- Inbound (Hawaii)

  • Honolulu, HI (21 miles from Waianae, HI)
  • 12 days ago
  • Honolulu, HI (21 miles from Waianae, HI)
  • 12 days ago

procedures As a Customer Service Professional - Inbound (HI) with EMS|MC, you will: Answer phone calls quickly and in a pleasant, professional manner Identify each caller's needs and determine the...

Commercial Banking Service Representative

  • Honolulu, HI (21 miles from Waianae, HI)
  • 12 days ago
  • Honolulu, HI (21 miles from Waianae, HI)
  • 12 days ago

Ability to perform job functions under moderate supervision Fully competent in at least two of the following servicing responsibilities, and beginning to recognize cross-selling opportunities; Commercial...

Customer Service Associate (HELE Kapolei Part-Time)

  • Kapolei, HI (7 miles from Waianae, HI)
  • 12 days ago
  • Kapolei, HI (7 miles from Waianae, HI)
  • 12 days ago

Date: Apr 8, 2025 Location: Kapolei (HELE Kapolei), HI, US, 96707 Job Function: Retail Requisition Number: 5259 Customer Service Associate (HELE Kapolei | Part-Time) HELE Customer Service Associate...

Customer Service Associate (HELE Palama Part-Time)

  • Honolulu, HI (21 miles from Waianae, HI)
  • 15 days ago
  • Honolulu, HI (21 miles from Waianae, HI)
  • 15 days ago

Date: Apr 4, 2025 Location: Honolulu (HELE Palama), HI, US, 96817 Job Function: Retail Requisition Number: 5252 Customer Service Associate (HELE Palama | Part-Time) HELE Customer Service Associate Salary...

Customer Service Representative III, Retail Banking (Honolulu, HI) - $1000 Sign-On Bonus

  • Honolulu, HI (21 miles from Waianae, HI)
  • 17 days ago
  • Honolulu, HI (21 miles from Waianae, HI)
  • 17 days ago

Area: Customer Service (Sales)...

Customer Service Representative I (Waianae Branch)

  • Waianae, HI
  • 17 days ago
  • Waianae, HI
  • 17 days ago

and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...

Demographic Data for Waianae, HI

Moving to Waianae, HI? Find some basic demographic data about Waianae, HI below.


Local
National
51,965
332
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Waianae, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Waianae, HI offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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