Customer Service Jobs in Waianae, HI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Wahiawa, HI (8 miles from Waianae, HI)
- 3 hours ago
- Wahiawa, HI (8 miles from Waianae, HI)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative Full-Time
- Kaneohe, HI (20 miles from Waianae, HI)
- 1 day ago
- Kaneohe, HI (20 miles from Waianae, HI)
- 1 day ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and ensuring...
Customer Service Associate (HELE Mililani Town Part-Time)
- Mililani, HI (12 miles from Waianae, HI)
- 1 day ago
- Mililani, HI (12 miles from Waianae, HI)
- 1 day ago
Date: Mar 27, 2025 Location: Mililani (HELE Mililani TC), HI, US, 96789 Job Function: Retail Requisition Number: 5074 Customer Service Associate (HELE Mililani Town | Part-Time) HELE Customer Service...
Customer Service Representative I (Pearlridge Branch)
- Honolulu, HI (21 miles from Waianae, HI)
- 2 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 2 days ago
and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...
Customer Service Associate (HELE Waipahu TC Part-Time)
- Waipahu, HI (8 miles from Waianae, HI)
- 2 days ago
- Waipahu, HI (8 miles from Waianae, HI)
- 2 days ago
Date: Mar 12, 2025 Location: Waipahu (HELE Waip Town Center, HI, US, 96797 Job Function: Retail Requisition Number: 5200 Customer Service Associate (HELE Waipahu TC | Part-Time) HELE Customer Service...
Customer Service Representative I (Kamuela Branch)
- Honolulu, HI (21 miles from Waianae, HI)
- 5 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 5 days ago
and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...
Customer Service Associate (HELE Salt Lake Part-Time)
- Honolulu, HI (21 miles from Waianae, HI)
- 5 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 5 days ago
Date: Apr 15, 2025 Location: Honolulu (HELE Salt Lake), HI, US, 96818 Job Function: Retail Requisition Number: 5267 Customer Service Associate (HELE Salt Lake | Part-Time) HELE Customer Service Associate...
Online & Mobile Banking Rep Sr
- Honolulu, HI (21 miles from Waianae, HI)
- 7 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 7 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Lead Retail Customer Service Associate
- Honolulu, HI (21 miles from Waianae, HI)
- 9 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 9 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Call Center Customer Service Professional- Inbound (Hawaii)
- Honolulu, HI (21 miles from Waianae, HI)
- 12 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 12 days ago
procedures As a Customer Service Professional - Inbound (HI) with EMS|MC, you will: Answer phone calls quickly and in a pleasant, professional manner Identify each caller's needs and determine the...
Commercial Banking Service Representative
- Honolulu, HI (21 miles from Waianae, HI)
- 12 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 12 days ago
Ability to perform job functions under moderate supervision Fully competent in at least two of the following servicing responsibilities, and beginning to recognize cross-selling opportunities; Commercial...
Customer Service Associate (HELE Kapolei Part-Time)
- Kapolei, HI (7 miles from Waianae, HI)
- 12 days ago
- Kapolei, HI (7 miles from Waianae, HI)
- 12 days ago
Date: Apr 8, 2025 Location: Kapolei (HELE Kapolei), HI, US, 96707 Job Function: Retail Requisition Number: 5259 Customer Service Associate (HELE Kapolei | Part-Time) HELE Customer Service Associate...
Customer Service Associate (HELE Palama Part-Time)
- Honolulu, HI (21 miles from Waianae, HI)
- 15 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 15 days ago
Date: Apr 4, 2025 Location: Honolulu (HELE Palama), HI, US, 96817 Job Function: Retail Requisition Number: 5252 Customer Service Associate (HELE Palama | Part-Time) HELE Customer Service Associate Salary...
Customer Service Representative III, Retail Banking (Honolulu, HI) - $1000 Sign-On Bonus
- Honolulu, HI (21 miles from Waianae, HI)
- 17 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 17 days ago
Area: Customer Service (Sales)...
and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting...
Demographic Data for Waianae, HI
Moving to Waianae, HI? Find some basic demographic data about Waianae, HI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waianae, HI
Highest Education Level
Customer Services in Waianae, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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