Customer Service Jobs in Kealakekua, HI

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-5 of 5 Jobs

Customer Service Associate (HELE Kaloko Full-Time)

  • Kailua Kona, HI (3 miles from Kealakekua, HI)
  • 9 days ago
  • Kailua Kona, HI (3 miles from Kealakekua, HI)
  • 9 days ago

Customer Service Associate (HELE Kaloko | Full-Time) HELE Senior Customer Service Associate Salary Range: $19.00 - $23.00 Hourly $3.00 shift differential eligibility Work Location: 73-4796 Kanalani...

Customer Service Associate

  • Kailua Kona, HI (3 miles from Kealakekua, HI)
  • 14 days ago
  • Kailua Kona, HI (3 miles from Kealakekua, HI)
  • 14 days ago

Accurate Pay:Range: $19.00 - $21.00/hr + Monthly Incentive Opportunties $1000.00 Sign on Bonus after 6 months As an Customer Service Associate, you will have the opportunity to be part of a diverse...

Customer Service Associate (HELE Kailua-Kona Part-Time)

  • Kailua Kona, HI (3 miles from Kealakekua, HI)
  • 45+ days ago
  • Kailua Kona, HI (3 miles from Kealakekua, HI)
  • 45+ days ago

Date: Jan 24, 2025 Location: Kailua-Kona (HELE Kailua-Kona), HI, US, 96740 Job Function: Retail Requisition Number: 5097 Customer Service Associate (HELE Kailua-Kona | Part-Time) HELE Customer Service...

Customer Service Associate (HELE Kealakekua Part-Time)

  • Kealakekua, HI
  • 45+ days ago
  • Kealakekua, HI
  • 45+ days ago

Date: Jan 21, 2025 Location: Kealakekua (HELE Kealakekua), HI, US, 96750 Job Function: Retail Requisition Number: 5095 Customer Service Associate (HELE Kealakekua | Part-Time) HELE Customer Service...

Customer Service Representative/Bank Teller

  • Kailua Kona, HI (3 miles from Kealakekua, HI)
  • 90+ days ago
  • Kailua Kona, HI (3 miles from Kealakekua, HI)
  • 90+ days ago

Prior customer service experience. Experience handling cash, as well as personal information. Possess basic computer skills. Pass a thorough background and credit check....

Demographic Data for Kealakekua, HI

Moving to Kealakekua, HI? Find some basic demographic data about Kealakekua, HI below.


Local
National
3,806
113
Small

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
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IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

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Salary for Customer Service Jobs in Kealakekua, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Kealakekua, HI offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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