Customer Service Jobs in Florida

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 108 Jobs

Customer Service Representative

  • Tallahassee, FL
  • 13 hours ago
  • Tallahassee, FL
  • 13 hours ago

InstaLoan focuses on providing an exceptional level of customer service while also making the loan process as quick and simple as possible....

Bilingual Spanish/English Banking Customer Service Representative - Onsite

  • Boca Raton, FL
  • 11 days ago
  • Boca Raton, FL
  • 11 days ago

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....

Banking Customer Service Representative - Onsite

  • Ft Lauderdale, FL
  • 11 days ago
  • Ft Lauderdale, FL
  • 11 days ago

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....

Veterinary Client Service Representative I/II (CARE)

  • Gainesville, FL
  • 3 hours ago
  • Gainesville, FL
  • 3 hours ago

II (CARE) Job No: 533280 Work Type: Staff Full-Time Location: Main Campus (Gainesville, FL) Categories: Veteran's Preference Eligible, Veterinary Medicine/Animal Care Department: 28319000 - VM-SAH CUSTOMER...

LP Customer Service Associate II

  • Tallahassee, FL
  • 8 hours ago
  • Tallahassee, FL
  • 8 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Dunedin, FL
  • 10 hours ago
  • Dunedin, FL
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Margate, FL
  • 10 hours ago
  • Margate, FL
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Miami, FL
  • 10 hours ago
  • Miami, FL
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Tallahassee, FL
  • 11 hours ago
  • Tallahassee, FL
  • 11 hours ago

Assist customers by effectively resolving all customer service issues....

Client Service Specialist - Commercial Lines

  • Lake City, FL
  • 18 hours ago
  • Lake City, FL
  • 18 hours ago

Strong customer service skills with the ability to deliver exceptional service and build lasting relationships....

Retail Customer Service Associate

  • Jacksonville, FL
  • 21 hours ago
  • Jacksonville, FL
  • 21 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Service Representative

  • Bonita Springs, FL
  • 23 hours ago
  • Bonita Springs, FL
  • 23 hours ago

Description At Old 41, you can expect to work alongside a highly leveraged & tenured team who work closely together to focus on providing the best care to our patients. The Old 41 family is built...

Customer Service Representative (Bilingual)

  • Port St Lucie, FL
  • 1 day ago
  • Port St Lucie, FL
  • 1 day ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate FT

  • Apopka, FL
  • 1 day ago
  • Apopka, FL
  • 1 day ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Customer Service Associate

  • Wauchula, FL
  • 1 day ago
  • Wauchula, FL
  • 1 day ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Local
National
21,536,064
615,315

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Florida

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Florida offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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