Customer Service Jobs in Tampa, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 30 Jobs

Commercial Banker Senior

  • Tampa, FL
  • 3 hours ago
  • Tampa, FL
  • 3 hours ago

Acts as the client's advocate in securing suitable credit and cross selling products and services. Structures and completes secured and unsecured business loans....

Client Service Representative, National Accounts

  • Tampa, FL
  • 1 day ago
  • Tampa, FL
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate

  • Land O Lakes, FL (21 miles from Tampa, FL)
  • 1 day ago
  • Land O Lakes, FL (21 miles from Tampa, FL)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate - Temporary

  • Lutz, FL (13 miles from Tampa, FL)
  • 1 day ago
  • Lutz, FL (13 miles from Tampa, FL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Brandon, FL (10 miles from Tampa, FL)
  • 3 days ago
  • Brandon, FL (10 miles from Tampa, FL)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Urgent Requirement

  • Tampa, FL
  • 3 days ago
  • Tampa, FL
  • 3 days ago

un Customer Service Associate - Urgent Requirement compensation: Earn between $20 and $24 per hour What You'll Do: Process and update customer orders (via email or EDI) Communicate with customers about...

Client Service Representative-Marine

  • Saint Petersburg, FL (16 miles from Tampa, FL)
  • 6 days ago
  • Saint Petersburg, FL (16 miles from Tampa, FL)
  • 6 days ago

service skills Open to diversity Ethical Supportive of organizational efforts and policies Mindful judgment Motivation Dependable Show initiative PHYSICAL DEMANDS: The physical demands described here...

Customer Service Associate

  • Brandon, FL (10 miles from Tampa, FL)
  • 6 days ago
  • Brandon, FL (10 miles from Tampa, FL)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dealer Commercial Banker II

  • Tampa, FL
  • 9 days ago
  • Tampa, FL
  • 9 days ago

This will include Indirect Retail, Retail Banking, Wealth Management, Deposit/Treasury/Merchant/Card, Insurance, Corporate Finance, Capital Markets and other Integrated Relationship Management (IRM)...

Business Insurance Client Service Representative

  • Tampa, FL
  • 9 days ago
  • Tampa, FL
  • 9 days ago

We are looking for a Business Insurance Client Service Representative provides technical and service support to Account Managers for new clients, during the renewal process and for daily client...

Customer Service Associate

  • Tampa, FL
  • 9 days ago
  • Tampa, FL
  • 9 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Pharmacy Customer Service Associate

  • Gulfport, FL (21 miles from Tampa, FL)
  • 11 days ago
  • Gulfport, FL (21 miles from Tampa, FL)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Insurance Client Service Specialist

  • Tampa, FL
  • 12 days ago
  • Tampa, FL
  • 12 days ago

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...

Retail Customer Service Associate

  • Wesley Chapel, FL (19 miles from Tampa, FL)
  • 15 days ago
  • Wesley Chapel, FL (19 miles from Tampa, FL)
  • 15 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 27727 State Road 56, Wesley Chapel...

The Client Service Specialist works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create...

Demographic Data for Tampa, FL

Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.


Local
National
814,472
28,939
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Tampa, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Tampa, FL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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