Customer Service Jobs in St Petersburg, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 29 Jobs

Client Service Representative, National Accounts

  • Tampa, FL (16 miles from St Petersburg, FL)
  • 16 hours ago
  • Tampa, FL (16 miles from St Petersburg, FL)
  • 16 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate - Temporary

  • St Pete Beach, FL (7 miles from St Petersburg, FL)
  • 1 day ago
  • St Pete Beach, FL (7 miles from St Petersburg, FL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Brandon, FL (24 miles from St Petersburg, FL)
  • 2 days ago
  • Brandon, FL (24 miles from St Petersburg, FL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Tampa, FL (20 miles from St Petersburg, FL)
  • 2 days ago
  • Tampa, FL (20 miles from St Petersburg, FL)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate - Urgent Requirement

  • Tampa, FL (16 miles from St Petersburg, FL)
  • 3 days ago
  • Tampa, FL (16 miles from St Petersburg, FL)
  • 3 days ago

un Customer Service Associate - Urgent Requirement compensation: Earn between $20 and $24 per hour What You'll Do: Process and update customer orders (via email or EDI) Communicate with customers about...

Client Service Representative-Marine

  • Saint Petersburg, FL
  • 5 days ago
  • Saint Petersburg, FL
  • 5 days ago

service skills Open to diversity Ethical Supportive of organizational efforts and policies Mindful judgment Motivation Dependable Show initiative PHYSICAL DEMANDS: The physical demands described here...

Customer Service Associate

  • Brandon, FL (24 miles from St Petersburg, FL)
  • 6 days ago
  • Brandon, FL (24 miles from St Petersburg, FL)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dealer Commercial Banker II

  • Tampa, FL (16 miles from St Petersburg, FL)
  • 8 days ago
  • Tampa, FL (16 miles from St Petersburg, FL)
  • 8 days ago

This will include Indirect Retail, Retail Banking, Wealth Management, Deposit/Treasury/Merchant/Card, Insurance, Corporate Finance, Capital Markets and other Integrated Relationship Management (IRM)...

Business Insurance Client Service Representative

  • Tampa, FL (16 miles from St Petersburg, FL)
  • 8 days ago
  • Tampa, FL (16 miles from St Petersburg, FL)
  • 8 days ago

We are looking for a Business Insurance Client Service Representative provides technical and service support to Account Managers for new clients, during the renewal process and for daily client...

Customer Service Associate

  • Tampa, FL (16 miles from St Petersburg, FL)
  • 9 days ago
  • Tampa, FL (16 miles from St Petersburg, FL)
  • 9 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Pharmacy Customer Service Associate

  • Gulfport, FL (5 miles from St Petersburg, FL)
  • 10 days ago
  • Gulfport, FL (5 miles from St Petersburg, FL)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Insurance Client Service Specialist

  • Tampa, FL (16 miles from St Petersburg, FL)
  • 11 days ago
  • Tampa, FL (16 miles from St Petersburg, FL)
  • 11 days ago

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...

Client Service Specialist-Commercial Risk-Insurance Advisory Solutions

  • Tampa, FL (16 miles from St Petersburg, FL)
  • 15 days ago
  • Tampa, FL (16 miles from St Petersburg, FL)
  • 15 days ago

The Client Service Specialist works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create...

Sales & Customer Service Associate

  • Ruskin, FL (11 miles from St Petersburg, FL)
  • 17 days ago
  • Ruskin, FL (11 miles from St Petersburg, FL)
  • 17 days ago

Responsibilities: Deliver exceptional customer service to ensure every client feels valued and understood....

Client Service Specialist (Teller)

  • St Petersburg, FL
  • 17 days ago
  • St Petersburg, FL
  • 17 days ago

Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....

Demographic Data for St Petersburg, FL

Moving to St Petersburg, FL? Find some basic demographic data about St Petersburg, FL below.


Local
National
21,536,064
615,315

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in St Petersburg, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in St Petersburg, FL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »