Customer Service Jobs in Orlando, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 24 Jobs

Customer Service Associate - Temporary

  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 13 hours ago
  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate FT

  • Apopka, FL (11 miles from Orlando, FL)
  • 1 day ago
  • Apopka, FL (11 miles from Orlando, FL)
  • 1 day ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Customer Service Associate

  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 2 days ago
  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 2 days ago

The Customer Service Associate is critical in ensuring we meet that goal....

Customer Service Associate

  • Belle Isle, FL (4 miles from Orlando, FL)
  • 2 days ago
  • Belle Isle, FL (4 miles from Orlando, FL)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Winter Park, FL (3 miles from Orlando, FL)
  • 2 days ago
  • Winter Park, FL (3 miles from Orlando, FL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Branch Customer Service Associate - FT40

  • Ocoee, FL (9 miles from Orlando, FL)
  • 3 days ago
  • Ocoee, FL (9 miles from Orlando, FL)
  • 3 days ago

Who We Are The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, youll find staff...

Pharmacy Customer Service Associate

  • Clermont, FL (22 miles from Orlando, FL)
  • 4 days ago
  • Clermont, FL (22 miles from Orlando, FL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 5 days ago
  • Altamonte Springs, FL (8 miles from Orlando, FL)
  • 5 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Client Service Representative

  • Casselberry, FL (8 miles from Orlando, FL)
  • 9 days ago
  • Casselberry, FL (8 miles from Orlando, FL)
  • 9 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Full-time or Part-time...

Retail Customer Service Associate

  • Clermont, FL (22 miles from Orlando, FL)
  • 10 days ago
  • Clermont, FL (22 miles from Orlando, FL)
  • 10 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Part Time Flexible Customer Service Associate

  • Orlando, FL
  • 10 days ago
  • Orlando, FL
  • 10 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Part Time Customer Service Associate

  • Sanford, FL (20 miles from Orlando, FL)
  • 10 days ago
  • Sanford, FL (20 miles from Orlando, FL)
  • 10 days ago

customer service....

Senior Customer Service Representative

  • Saint Cloud, FL (21 miles from Orlando, FL)
  • 13 days ago
  • Saint Cloud, FL (21 miles from Orlando, FL)
  • 13 days ago

This position is responsible for promoting and cross-selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....

Customer Service Representative

  • Longwood, FL (11 miles from Orlando, FL)
  • 15 days ago
  • Longwood, FL (11 miles from Orlando, FL)
  • 15 days ago

InstaLoan focuses on providing an exceptional level of customer service while also making the loan process as quick and simple as possible....

Customer Service Associate

  • Orlando, FL
  • 15 days ago
  • Orlando, FL
  • 15 days ago

We are looking for driven and high-energy Customer Service Representatives who are responsible for offering exceptional customer support to our valued customers who may have questions or concerns about...

Demographic Data for Orlando, FL

Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.


Local
National
1,066,412
31,940
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Orlando, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Orlando, FL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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