Customer Service Jobs in Naples, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-12 of 12 Jobs

Client Service Representative

  • Bonita Springs, FL (13 miles from Naples, FL)
  • 1 day ago
  • Bonita Springs, FL (13 miles from Naples, FL)
  • 1 day ago

Description At Old 41, you can expect to work alongside a highly leveraged & tenured team who work closely together to focus on providing the best care to our patients. The Old 41 family is built...

Customer Service Associate

  • Marco Island, FL (15 miles from Naples, FL)
  • 6 days ago
  • Marco Island, FL (15 miles from Naples, FL)
  • 6 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Pharmacy Customer Service Associate

  • Naples, FL
  • 7 days ago
  • Naples, FL
  • 7 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Sales & Customer Service Associate

  • Naples, FL
  • 9 days ago
  • Naples, FL
  • 9 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Retail Customer Service Associate

  • Naples, FL
  • 10 days ago
  • Naples, FL
  • 10 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Naples, FL
  • 26 days ago
  • Naples, FL
  • 26 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Client Service Representative

  • Bonita Springs, FL (13 miles from Naples, FL)
  • 30+ days ago
  • Bonita Springs, FL (13 miles from Naples, FL)
  • 30+ days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Client Service Specialist

  • Naples, FL
  • 30+ days ago
  • Naples, FL
  • 30+ days ago

At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way! If you prosper in an environment where you can help others and enjoy crafting...

Customer Service Associate FT

  • Naples, FL
  • 45+ days ago
  • Naples, FL
  • 45+ days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Customer Service Associate

  • Naples, FL
  • 45+ days ago
  • Naples, FL
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Estero, FL (18 miles from Naples, FL)
  • 60+ days ago
  • Estero, FL (18 miles from Naples, FL)
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative I

  • Naples, FL
  • 60+ days ago
  • Naples, FL
  • 60+ days ago

This position is responsible for promoting and cross-selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....

Demographic Data for Naples, FL

Moving to Naples, FL? Find some basic demographic data about Naples, FL below.


Local
National
326,257
12,245
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Naples, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Naples, FL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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