Customer Service Jobs in Miami, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative
- Miami Gardens, FL (13 miles from Miami, FL)
- 13 days ago
- Miami Gardens, FL (13 miles from Miami, FL)
- 13 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Retail Loss Prevention Customer Service Associate- Hialeah, FL (W. 49th St.)
- Hialeah, FL (7 miles from Miami, FL)
- 8 hours ago
- Hialeah, FL (7 miles from Miami, FL)
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate- Hialeah, FL (E. 10th Ave)
- Hialeah, FL (7 miles from Miami, FL)
- 8 hours ago
- Hialeah, FL (7 miles from Miami, FL)
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 8 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8425 Nw 13Th Terrace, Miami, FL...
Overview This position provides administrative and customer service support to the International Banking group....
- Ft Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Ft Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Cutler Bay, FL (14 miles from Miami, FL)
- 2 days ago
- Cutler Bay, FL (14 miles from Miami, FL)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Associate - Temporary
- Dania, FL (20 miles from Miami, FL)
- 3 days ago
- Dania, FL (20 miles from Miami, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Patient/Client Relations Specialist (Patient Navigator)
- Miami Gardens, FL (13 miles from Miami, FL)
- 3 days ago
- Miami Gardens, FL (13 miles from Miami, FL)
- 3 days ago
Provide exceptional customer service, addressing concerns and routing inquiries to appropriate departments in a timely manner....
Responsible for completing the assigned call log to cross-sell Bank's products and services on a timely basis....
Customer Service Associate - Temporary
- Hialeah, FL (7 miles from Miami, FL)
- 6 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Pinecrest, FL (9 miles from Miami, FL)
- 7 days ago
- Pinecrest, FL (9 miles from Miami, FL)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Pembroke Pines, FL (15 miles from Miami, FL)
- 12 days ago
- Pembroke Pines, FL (15 miles from Miami, FL)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Miami, FL
Highest Education Level
Customer Services in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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