Customer Service Jobs in Miami, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative
- Miami Gardens, FL (13 miles from Miami, FL)
- 8 days ago
- Miami Gardens, FL (13 miles from Miami, FL)
- 8 days ago
InstaLoan focuses on providing an exceptional level of customer service while also making the loan process as quick and simple as possible....
Bilingual Spanish/English Banking Customer Service Representative - Onsite
- Pembroke Pines, FL (15 miles from Miami, FL)
- 11 days ago
- Pembroke Pines, FL (15 miles from Miami, FL)
- 11 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Banking Customer Service Representative - Onsite
- Ft Lauderdale, FL (24 miles from Miami, FL)
- 11 days ago
- Ft Lauderdale, FL (24 miles from Miami, FL)
- 11 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
- Hollywood, FL (17 miles from Miami, FL)
- 2 hours ago
- Hollywood, FL (17 miles from Miami, FL)
- 2 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Banking Customer Service Representative - On-site
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Customer Service Associate - Weekend Availability
- Miami Beach, FL (3 miles from Miami, FL)
- 2 days ago
- Miami Beach, FL (3 miles from Miami, FL)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Hialeah, FL (7 miles from Miami, FL)
- 2 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual (Spanish/English) Banking Customer Service Representative - On-site
- Hialeah, FL (7 miles from Miami, FL)
- 2 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 2 days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Makes decisions on loans and terms within own lending limits, or makes recommendations on significant loans to the Commercial Banking Executive....
Customer Service Associate - Utility Billing
- North Miami, FL (8 miles from Miami, FL)
- 2 days ago
- North Miami, FL (8 miles from Miami, FL)
- 2 days ago
for a variety of clerical and customer service duties to ensure efficient utility account management and high-quality service....
Pharmacy Customer Service Associate
- Doral, FL (6 miles from Miami, FL)
- 3 days ago
- Doral, FL (6 miles from Miami, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Warehouse & Customer Service Associate
- Miami Gardens, FL (13 miles from Miami, FL)
- 3 days ago
- Miami Gardens, FL (13 miles from Miami, FL)
- 3 days ago
Provide the best customer service available....
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Miami, FL
Highest Education Level
Customer Services in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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