Customer Service Jobs in Lakeland, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Haines City, FL (20 miles from Lakeland, FL)
- 14 hours ago
- Haines City, FL (20 miles from Lakeland, FL)
- 14 hours ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Retail Customer Service Associate
- Brandon, FL (24 miles from Lakeland, FL)
- 1 day ago
- Brandon, FL (24 miles from Lakeland, FL)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2021 W Brandon Blvd, Brandon, FL...
Customer Service Associate - Temporary
- Lake Wales, FL (19 miles from Lakeland, FL)
- 3 days ago
- Lake Wales, FL (19 miles from Lakeland, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Valrico, FL (22 miles from Lakeland, FL)
- 3 days ago
- Valrico, FL (22 miles from Lakeland, FL)
- 3 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
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- Seffner, FL (24 miles from Lakeland, FL)
- 4 days ago
- Seffner, FL (24 miles from Lakeland, FL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Davenport, FL (21 miles from Lakeland, FL)
- 9 days ago
- Davenport, FL (21 miles from Lakeland, FL)
- 9 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- Valrico, FL (22 miles from Lakeland, FL)
- 20 days ago
- Valrico, FL (22 miles from Lakeland, FL)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
un Customer Service Associate - Urgent Requirement compensation: Earn between $20 and $24 per hour What You'll Do: Process and update customer orders (via email or EDI) Communicate with customers about...
GENERAL DESCRIPTION OF POSITION The Senior Customer Service Representative (Sr CSR) is responsible for retaining existing relationships and opening new deposit accounts in accordance with branch goals...
- Seffner, FL (24 miles from Lakeland, FL)
- 60+ days ago
- Seffner, FL (24 miles from Lakeland, FL)
- 60+ days ago
Job Title: Customer Service Associate FTLocation: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for Lakeland, FL
Moving to Lakeland, FL? Find some basic demographic data about Lakeland, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lakeland, FL
Highest Education Level
Customer Services in Lakeland, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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