Customer Service Jobs in Fort Lauderdale, FL

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 57 Jobs

Banking Customer Service Representative - Onsite

  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 1 hour ago
  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 1 hour ago

Category : Customer Service/Support About TP TP is a global, digital business services company....

Client Relations Specialist (Legal)

  • Boca Raton, FL (16 miles from Fort Lauderdale, FL)
  • 4 hours ago
  • Boca Raton, FL (16 miles from Fort Lauderdale, FL)
  • 4 hours ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Pharmacy Customer Service Associate

  • Delray Beach, FL (23 miles from Fort Lauderdale, FL)
  • 5 hours ago
  • Delray Beach, FL (23 miles from Fort Lauderdale, FL)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative, National Accounts

  • Fort Lauderdale, FL
  • 7 hours ago
  • Fort Lauderdale, FL
  • 7 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate

  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 7 hours ago
  • Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
  • 7 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 22 hours ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 22 hours ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 1 day ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 1 day ago

loans, check cashing, prepaid debit cards, money transfers, bill payments, and money orders....

Customer Service Associate

  • Oakland Park, FL (1 mile from Fort Lauderdale, FL)
  • 1 day ago
  • Oakland Park, FL (1 mile from Fort Lauderdale, FL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Banking Customer Service Representative - Onsite

  • North Lauderdale, FL (8 miles from Fort Lauderdale, FL)
  • 1 day ago
  • North Lauderdale, FL (8 miles from Fort Lauderdale, FL)
  • 1 day ago

Responsibilities Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Associate - Temporary

  • Margate, FL (10 miles from Fort Lauderdale, FL)
  • 2 days ago
  • Margate, FL (10 miles from Fort Lauderdale, FL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Weston, FL (15 miles from Fort Lauderdale, FL)
  • 2 days ago
  • Weston, FL (15 miles from Fort Lauderdale, FL)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Legal Client Relations Specialist

  • Boca Raton, FL (16 miles from Fort Lauderdale, FL)
  • 2 days ago
  • Boca Raton, FL (16 miles from Fort Lauderdale, FL)
  • 2 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Senior Customer Service Associate, Interstate - Full Time

  • Miami Beach, FL (24 miles from Fort Lauderdale, FL)
  • 3 days ago
  • Miami Beach, FL (24 miles from Fort Lauderdale, FL)
  • 3 days ago

Id : REQ_555757, Title : Senior Customer Service Associate, Interstate - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...522, ExternalPostedStartDate : 2025...

Surety Client Service Specialist

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 3 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 3 days ago

to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...

Banking Customer Service Representative - On-site

  • North Lauderdale, FL (8 miles from Fort Lauderdale, FL)
  • 3 days ago
  • North Lauderdale, FL (8 miles from Fort Lauderdale, FL)
  • 3 days ago

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....

Demographic Data for Fort Lauderdale, FL

Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.


Local
National
846,439
33,860
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
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Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Fort Lauderdale, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Fort Lauderdale, FL offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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