Customer Service Jobs in Boca Raton, FL
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Dania, FL (20 miles from Boca Raton, FL)
- 1 hour ago
- Dania, FL (20 miles from Boca Raton, FL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 13 hours ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 13 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 1 day ago
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Boynton Beach, FL (11 miles from Boca Raton, FL)
- 1 day ago
- Boynton Beach, FL (11 miles from Boca Raton, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote Work- Coral Springs, FL (12 miles from Boca Raton, FL)
- 2 days ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- Lauderdale by the Sea, FL (11 miles from Boca Raton, FL)
- 3 days ago
- Lauderdale by the Sea, FL (11 miles from Boca Raton, FL)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 5 days ago
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 5 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Lead Retail Customer Service Associate
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 7 days ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 7 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Client Service Representative I
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 10 days ago
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 10 days ago
Overview Client Service Representative I - Pompano Beach, FL - Monday to Friday 9:00 AM - 5:30 PM Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
Sales & Customer Service Associate
- Weston, FL (24 miles from Boca Raton, FL)
- 14 days ago
- Weston, FL (24 miles from Boca Raton, FL)
- 14 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 17 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 17 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Associate Job
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 18 days ago
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 18 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Demographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boca Raton, FL
Highest Education Level
Customer Services in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Cash Handling
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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