Customer Service Jobs in Gilbert, AZ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Chandler, AZ (3 miles from Gilbert, AZ)
- 19 hours ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist, Retirement Plan Services
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 1 day ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Telephone Banker - Inbound Call Center - 1st shift
- Chandler, AZ (3 miles from Gilbert, AZ)
- 3 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 3 days ago
Service Management Issue Management Problem Solving Active Listening Business Development Consulting Referral Identification Research Required Qualifications: Displays passion, commitment, and drive...
- Mesa, AZ (7 miles from Gilbert, AZ)
- 4 days ago
- Mesa, AZ (7 miles from Gilbert, AZ)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
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Client Relations Specialist - West Region - AZ - On Site
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Client Relations Specialist - EOR - AZ - On Site
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Client Relations Specialist - North Central - AZ - On Site
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Client Relations Specialist - Southeast Region - AZ - On Site
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...
Retail Customer Service Associate
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 4 days ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Banking Customer Service Representative
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
- Chandler, AZ (3 miles from Gilbert, AZ)
- 4 days ago
Job Details: Title: Banking Customer Service Representative Location: Chandler, AZ Duration: 12 months of contract | Onsite Pay: $21/Hr. to $22/Hr....
Arizona Veterinary Oncology is looking to add full-time, experienced Customer Service Representative (CSR), to their team!...
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
Skills and Requirements Customer Service mindset 30-40 words per minute typing test Entry Level Computer skills Data Entry experience (entry level) Experience taking inbound calls (doesn't have to be...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 6 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gilbert, AZ
Highest Education Level
Customer Services in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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