Collections Specialist Jobs in Gilbert, AZ
A Collections Specialist in the banking industry is responsible for contacting customers with delinquent accounts, negotiating payments, and keeping accurate records of collections and payment activity. They play a crucial role in maintaining the financial health of the bank by minimizing bad debt losses, improving cash flow, and ensuring compliance with banking laws and regulations related to debt collection. They also liaise with legal departments or external agencies if necessary, to handle defaulted accounts or to resolve legal issues related to debt collection.
Important skills for a Collections Specialist include excellent communication and negotiation skills, attention to detail, familiarity with relevant legal and regulatory guidelines, and proficiency in using collections software. A certification such as Certified Receivables Compliance Professional (CRCP) or Certified Credit and Collections Specialist (CCCS) can enhance job prospects. This position often requires prior experience in roles such as Debt Collector, Customer Service Representative, or Credit Analyst, where one gains skills in dealing with customers, managing credit or collections, and understanding financial statements.
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 2 days ago
About the Role: We are currently seeking Collections Specialists for our Collections team....
Spanish Collections Specialist
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 5 days ago
1+ years Working-level experience in decision making and problem solving Bilingual Spanish #INDDFS #ZRDFS #Remote #BI-Remote A credit screening may be required for some roles within Discover Home Lending...
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 8 days ago
- Scottsdale, AZ (13 miles from Gilbert, AZ)
- 8 days ago
Job Description Summary: The Collections Specialist is responsible for working with consumers to review the status of their current account, and address issues regarding overdue amounts....
- Tempe, AZ (7 miles from Gilbert, AZ)
- 8 days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 8 days ago
accordance with established procedures, which may include using action and reaction codes, rescheduling feature, scratch pad entries, etc. in the collection system Communicate collection efforts to branch lenders...
Collections Specialist I, Flex Pay
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 9 days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 9 days ago
About the Role: As a Collections Specialist working for the Flex Pay product, you will be the primary contact with clients, responsible for collecting outstanding payments....
ABOUT THE ROLE Responsible for the review and processing of customer credit requests for an assigned customer portfolio. Engages in persistent collection programs while maintaining positive...
- Tempe, AZ (7 miles from Gilbert, AZ)
- 27 days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 27 days ago
Our client, In Financial Services Industry is seeking a Collections Representative to join their team. As a Collections Agent, you will be part of the Collections Dept supporting Loan Services....
- Tempe, AZ (7 miles from Gilbert, AZ)
- 30+ days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 30+ days ago
Our client, In Financial Services Industry is seeking a Collections Representative to join their team. As a Collections Agent, you will be part of the Collections Dept supporting Loan Services....
Bilingual Branch Collections Specialist
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 60+ days ago
- Phoenix, AZ (16 miles from Gilbert, AZ)
- 60+ days ago
The Collections Specialist is also responsible for using verbal and interpersonal skills to provide excellent customer service and knowledgeable responses to resolve delinquent accounts....
Customer Service, Collections Coordinator
- Tempe, AZ (7 miles from Gilbert, AZ)
- 90+ days ago
- Tempe, AZ (7 miles from Gilbert, AZ)
- 90+ days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
Demographic Data for Gilbert, AZ
Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.
Collections Specialist Online Courses and Training Opportunities
Salary for Collections Specialist Jobs in Gilbert, AZ
Highest Education Level
Collections Specialists in Gilbert, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Collections Specialist position
- Billing
- Employee Benefits
- Invoicing
- Reconciliation
- Medicaid
- Revenue Cycle
- Great Plains
- Accounting Software
- Cash Applications
- VLOOKUP
- Trial Balance
- Reimbursement
- Financial Statement Analysis
- Consumer Lending
- Lending
- Account Maintenance
- Automated Clearing House
- Mortgage Processing
- Loan Servicing
- Credit Analysis
- Mortgage Servicing
- Financial Services
- Account Reconciliation
- Payment Processing
- Reconciliations
- Resolution
- Accounts Receivable
- Referrals
- Finance
- Inbound/Outbound Calling
- Collections
- Accounting
- Customer Relations
- High School Diploma
- Prioritizing
- Investigation
- Negotiation
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Written Communication
- Documentation
- Filing
- Reporting
- Sales
- Regulations
- Multitasking
- Policy Development
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Collections Specialist Related Career Advice Articles
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »