Teller Supervisor Jobs in Tennessee
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Do you have experience as a bank teller? Are you good with math and calculations? Are you detailed and accurate? A local financial institution is seeking an experienced Vault Teller. A Vault...
Head Teller Job Details Job Location Dayton Branch - Dayton, TN Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Banking Description BASIC...
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement,...
Demographic Data for Tennessee
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Salary for Teller Supervisor Jobs in Tennessee
Highest Education Level
Teller Supervisors in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Account Opening
- Lending
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Wealth Management
- Financial Services
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- 10 Key
- Notary Public
- Resolution
- Problem Resolution
- Accounts Receivable
- Referrals
- Customer Satisfaction
- Risk Management
- Finance
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Prioritizing
- Retail
- Auditing
- Telephone Skills
- Written Communication
- Coaching
- Sales
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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