Teller Supervisor Jobs
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
oversight of simple to complex daily Store administrative duties Decisions more advanced teller transactions as well as processes teller transactions that range from routine to advanced, including check...
Supervisor function as normally acquired through six to twelve months of on-the-job experience....
Position General Responsibilities: This position is responsible for the basic paying and receiving teller duties as well as to oversee all Teller staff and functions of teller area. Will perform...
Location: 131 Oriskany Blvd - Whitestown, New York 13492 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller,...
Head Teller - McMurray Area Responsible for managing a teller line in order to provide efficient and accurate paying and receiving services, and to control bank-wide vault cash. A high school...
Lead Teller - North County Branch Are you ready to love your job? Do you want to put your customer service skills to better use, where your efforts can pay off for you AND make your neighborhood a...
GENERAL DESCRIPTION OF POSITION The Teller Supervisor ensures that the teller area is managed efficiently and effectively and that transactions are conducted with speed and accuracy while meeting or...
Familiarity with the bank's products & services, lending policies and guidelines, in order to provide backup for platform....
Overview The Head Teller will drive a best in class branch experience for customers and teammates by leading, coaching, and managing in five primary areas of responsibility: customer engagement,...
Knowledgeable in all relevant policies and procedures, especially BSA and those regarding cash handling. Manages the sales effort of the tellers....
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses...
Work Location: 215 E Cypress St Kennett Square, PA 19348 Work Hours: Monday - Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 12:00 pm (Must be flexible around branch hours)...
This includes but is not limited to: check cashing, processing deposits, processing loan or credit card payments, answering balance inquiries or other account questions, admitting customers to their...
This position will be based in Dayton, Ohio at the Lyons Road retail banking branch....
Teller Supervisor Online Courses and Training Opportunities
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Salary for Teller Supervisor Jobs Nationwide
Required or preferred licenses and certifications for Teller Supervisor positions.
Highest Education Level
Teller Supervisors offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- Cash Management
- 10 Key
- Resolution
- Notary Public
- Problem Resolution
- Customer Satisfaction
- Referrals
- Risk Management
- Inbound/Outbound Calling
- Listening
- Microsoft Windows
- Customer Relations
- Retail
- High School Diploma
- Decision Making
- Prioritizing
- Written Communication
- Auditing
- Telephone Skills
- Employee Development
- Coaching
- Regulations
- Policy Development
- Sales
- Problem Solving
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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