Teller Supervisor Jobs in Brooklyn, OH
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
This position will be based in Brooklyn, Ohio at the Memphis Ridge retail banking branch....
- Elyria, OH (20 miles from Brooklyn, OH)
- 16 days ago
- Elyria, OH (20 miles from Brooklyn, OH)
- 16 days ago
Location: 1180 W River Road - Elyria, Ohio 44035 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Lead Teller, you act...
- Maple Heights, OH (9 miles from Brooklyn, OH)
- 19 days ago
- Maple Heights, OH (9 miles from Brooklyn, OH)
- 19 days ago
This position will be based in Bedford Heights, Ohio at the Southgate retail banking branch....
- Bedford Heights, OH (10 miles from Brooklyn, OH)
- 22 days ago
- Bedford Heights, OH (10 miles from Brooklyn, OH)
- 22 days ago
This position will be based in Bedford Heights, Ohio at the Southgate retail banking branch....
Demographic Data for Brooklyn, OH
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Salary for Teller Supervisor Jobs in Brooklyn, OH
Highest Education Level
Teller Supervisors in Brooklyn, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Personal Banker
- Check Cashing
- Retail Banking
- Account Opening
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Financial Services
- Anti-Money Laundering
- Service Standards
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- 10 Key
- Cash Management
- Notary Public
- Resolution
- Problem Resolution
- Referrals
- Customer Satisfaction
- Risk Management
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Prioritizing
- Retail
- Auditing
- Telephone Skills
- Written Communication
- Coaching
- Sales
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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