Teller Supervisor Jobs in Michigan
A Teller Supervisor in the banking industry is primarily responsible for supervising teller staff, ensuring that they provide excellent customer service, and overseeing their daily operations. This involves managing the teller line, resolving customer complaints, training and coaching tellers, implementing bank policies and procedures, and assisting with bank audits. The Teller Supervisor is also responsible for handling more complex transactions and balancing the vault, ATM and teller cash drawers. They are often the first point of contact for escalated customer issues and have the authority to approve transactions beyond the limit of tellers.
To successfully perform these tasks, a Teller Supervisor should have excellent customer service and communication skills, strong leadership and management abilities, and a thorough understanding of banking operations and regulations. They should also be proficient in using banking software and technology. A background in finance, business or a related field is often required, as well as several years of experience in the banking industry. Some positions may also require certifications such as the Certified Bank Teller (CBT) or Certified Financial Services Auditor (CFSA). Prior to becoming a Teller Supervisor, an individual may hold positions as a Bank Teller, Lead Teller, or Customer Service Representative in the banking industry.
Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market...
United Bank of Michigan Relationship Banker (Senior Teller) - 0HH40299018 in Caledonia , Michigan Assist customers with their banking needs at the teller line and drive-thru window, including...
Full Time Vault Teller - Livonia branch 37373 7 Mile, Livonia, MI 48152, USA Req #1159 Saturday, March 8, 2025 Join the DFCU Financial team today, and discover the benefits, rewards and...
Relationship Banker (Senior Teller - All Region Fl - 0HH40298443
- Wayland, MI
- 5 days ago
- Wayland, MI
- 5 days ago
JOB DETAILS Job Details About United Bank of Michigan Relationship Banker (Senior Teller - All Region Fl - 0HH40298443 Job Code Number 285637405 Job Description Assist customers with their banking...
This position will be based in Farmington Hill, MI at the 12 Mile /Orchard Lake Office retail banking branch....
Summary Henry Ford College presents an opportunity for a Senior Teller in the Cashiers Office in the Office of Student Accounts. The Senior Teller is responsible for the basic function of...
This position will be based in Saginaw, MI at the Gratiot retail banking branch....
Demographic Data for Michigan
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Salary for Teller Supervisor Jobs in Michigan
Highest Education Level
Teller Supervisors in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Teller Supervisor position
- Check Cashing
- Retail Banking
- Account Opening
- Lending
- ATM Balancing
- Commercial Banking
- BSA
- Account Maintenance
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Wealth Management
- Financial Services
- Anti-Money Laundering
- Fraud Investigation
- Appraisal
- Client Services
- Cash Handling
- 10 Key
- Notary Public
- Resolution
- Problem Resolution
- Accounts Receivable
- Referrals
- Customer Satisfaction
- Risk Management
- Finance
- Inbound/Outbound Calling
- Microsoft Windows
- Listening
- Customer Relations
- High School Diploma
- Prioritizing
- Retail
- Auditing
- Telephone Skills
- Written Communication
- Coaching
- Sales
- Regulations
- Policy Development
- Problem Solving
- Bilingual
- Time Management
- Research Skills
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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