Customer Service Manager Jobs in Largo, FL

A Customer Service Manager in the banking industry oversees the customer service department and ensures that all operations run smoothly. They manage staff, oversee the hiring process, and provide training and development for staff members. They also develop customer service procedures, policies, and standards with the goal of ensuring high customer satisfaction. Their role includes handling customer complaints, monitoring customer service performance, and working closely with other bank departments to ensure a consistent and high-quality service is delivered. They also interact directly with customers, answer queries, and provide information about the bank's products and services.

Important skills for a Customer Service Manager in the Banking industry include strong communication and leadership skills, excellent problem-solving abilities, customer service skills, and the ability to work under pressure. Having a good understanding of banking procedures, products, and services is also crucial. As for certifications, a bachelor's degree in Business Administration, Finance, or a related field is typically required. Some banks may also require their Customer Service Managers to have specific certifications such as Certified Bank Customer Service Representative (CBCSR) or Certified Customer Service Manager (CCSM). Before becoming a Customer Service Manager, a person may have roles such as a Customer Service Representative, Bank Teller, or Assistant Customer Service Manager.

1-15 of 75 Jobs

Senior Consumer Relationship Banker (Safety Harbor)

  • Safety Harbor, FL (9 miles from Largo, FL)
  • 16 hours ago
  • Safety Harbor, FL (9 miles from Largo, FL)
  • 16 hours ago

role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...

Relationship Banker - Gandy Blvd Branch, Tampa, FL

  • Tampa, FL (21 miles from Largo, FL)
  • 18 hours ago
  • Tampa, FL (21 miles from Largo, FL)
  • 18 hours ago

The Nationwide Mortgage Licensing System (NMLS) web site ( provides the MU4R questions and registration required for employment in this position Individuals in Loan Originator (LO) positions must meet...

Senior Small Business Relationship Banker (West Tampa Hillsboro Branch)

  • Tampa, FL (21 miles from Largo, FL)
  • 1 day ago
  • Tampa, FL (21 miles from Largo, FL)
  • 1 day ago

customers with revenues up to $5MM -- acquiring new customers, and deepening existing customer relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending...

Senior Consumer Relationship Banker (West Tampa Hillsboro Branch)

  • Tampa, FL (21 miles from Largo, FL)
  • 1 day ago
  • Tampa, FL (21 miles from Largo, FL)
  • 1 day ago

role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...

Relationship Banker II (Seminole)

  • Seminole, FL (5 miles from Largo, FL)
  • 1 day ago
  • Seminole, FL (5 miles from Largo, FL)
  • 1 day ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker II (Carrollwood)

  • Tampa, FL (21 miles from Largo, FL)
  • 1 day ago
  • Tampa, FL (21 miles from Largo, FL)
  • 1 day ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Senior Consumer Relationship Banker (Safety Harbor)

  • Tampa, FL (21 miles from Largo, FL)
  • 2 days ago
  • Tampa, FL (21 miles from Largo, FL)
  • 2 days ago

role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...

Relationship Banker II (Dunedin)

  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 2 days ago
  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 2 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship / Senior Relationship Banker - Park Plaza

  • Pinellas Park, FL (8 miles from Largo, FL)
  • 2 days ago
  • Pinellas Park, FL (8 miles from Largo, FL)
  • 2 days ago

Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies....

Relationship Banker II (Winthrop)

  • Tampa, FL (21 miles from Largo, FL)
  • 3 days ago
  • Tampa, FL (21 miles from Largo, FL)
  • 3 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker II (South Lakewood Ranch)

  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 3 days ago
  • Saint Petersburg, FL (14 miles from Largo, FL)
  • 3 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker II (Belleair Bluffs)

  • Tampa, FL (21 miles from Largo, FL)
  • 3 days ago
  • Tampa, FL (21 miles from Largo, FL)
  • 3 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Relationship Banker / Senior Relationship Banker - Gateway

  • St Petersburg, FL (14 miles from Largo, FL)
  • 3 days ago
  • St Petersburg, FL (14 miles from Largo, FL)
  • 3 days ago

Advises on consumer lending options and takes loan applications. 7. Adheres to internal controls, operational procedures and risk management policies....

Relationship Banker II (Seminole)

  • Tampa, FL (21 miles from Largo, FL)
  • 3 days ago
  • Tampa, FL (21 miles from Largo, FL)
  • 3 days ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

Senior Consumer Relationship Banker (Tri City)

  • Clearwater, FL (4 miles from Largo, FL)
  • 4 days ago
  • Clearwater, FL (4 miles from Largo, FL)
  • 4 days ago

role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...

Demographic Data for Largo, FL

Moving to Largo, FL? Find some basic demographic data about Largo, FL below.

Local
National
105,948
3,004
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Trailhead
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Salary for Customer Service Manager Jobs in Largo, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Largo, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.6%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Largo, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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