Chargeback Specialist Jobs
A Chargeback Specialist in the banking industry is primarily responsible for processing and investigating disputes arising from credit or debit card transactions. They play a critical role in managing chargeback procedures, ensuring regulatory compliance, and working towards preventing fraudulent activities. They usually deal with cardholder disputes, track chargebacks, analyze transaction patterns, and communicate with merchants, customers and card associations to resolve these disputes. Their work contributes significantly to maintaining customer satisfaction and financial stability of a bank.
Important skills for a Chargeback Specialist include strong analytical abilities, excellent communication and negotiation skills, attention to detail, and knowledge of banking regulations and card scheme rules. They should be familiar with the chargeback systems of major card networks like Visa, MasterCard, etc. Some banks may require a bachelor's degree in finance, business, or a related field. Prior experience in customer service, banking, or financial services is also beneficial. Potential job roles before becoming a Chargeback Specialist might include working as a Bank Teller, Customer Service Representative, or Fraud Analyst.
Utilizes wholesaler collaboration calls to further develop a productive relationship with which results in resolution of trending chargeback issues....
Summary: This position is responsible for the investigation of credit card disputes, responding timely to financial institutions, processing refunds to the account holder, and tracking all status...
Advises and provides education to customers and Field Sales Force on electronic capabilities (EDI & e-Abbott), new distributor setup and ensures in-depth understanding and resolution of issues....
Dispute Resolution Specialist I, II, III, Senior
- Anchorage, AK
- 18 days ago
- Anchorage, AK
- 18 days ago
Compensation Salary Pay Range: Dispute Resolution Specialist I (Category 14): $45,633 - $66,624 annually Dispute Resolution Specialist II (Category 13): $49,284 - $73,391 annually Dispute Resolution...
The Senior Dispute Resolution Specialist can perform all tasks and responsibilities efficiently and consistently....
Chargeback Analyst III#25-51733 Conshohocken, PA All On-site Job Description Supplier Max Bill Rate: *** Remote - EST Assisting with contracts administration Must haves- Microsoft Suite,...
The Senior Dispute Resolution Specialist can perform all tasks and responsibilities efficiently and consistently....
Provider Dispute Resolution Specialist with Xcelys - Remote (US)
- Dallas, TX
- 22 days ago
- Dallas, TX
- 22 days ago
Plan and organize workload to ensure efficient and compliance resolution of issues....
Remote Workchargebacks Access vendor portals to obtain claim copies and other supporting documents Dispute invalid claims Issue credits for valid Coop (GGW) Collaborate with external and internal customers for resolution...
What You'll Do: Responsible for communicating with customers and merchants as part of the dispute investigation, resolution, collections and risk mitigation process....
Join the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with customers to resolve issues....
improvements Collaborate with the Technology on development, documentation, and clarification on current and future fraud tools Serve as a resource for Customer Care on escalated issues that need high-touch resolutions...
Asset & Wealth Management, Marcus by Goldman Sachs, Fraud Disputes Specialist, Draper, UT
- Draper, UT
- 45+ days ago
- Draper, UT
- 45+ days ago
investigation unit as appropriate and communicate potential risk to Fraud and Disputes leadership Place appropriate hold on accounts deemed to have fraudulent activity....
Payment Dispute Resolution Specialist, Carrier Services
- Nashville, TN
- 45+ days ago
- Nashville, TN
- 45+ days ago
Meet or exceed established daily resolutions goals and contribute to maintaining a seamless payment process Prioritize and manage multiple cases while meeting deadlines Track dispute resolution progress...
Chargeback Analyst Accounting & Finance $ 55 - $ 149 / Hour location_on Bridgewater, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Chargeback Specialist Online Courses and Training Opportunities
Salary for Chargeback Specialist Jobs Nationwide
Highest Education Level
Chargeback Specialists offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Chargeback Specialist position
- Financial Services
- Fraud Investigation
- Reconciliations
- Resolution
- Accounts Receivable
- Microsoft Power BI
- Finance
- Strategy Development
- Collections
- Accounting
- Process Improvement
- Analytical Skills
- Retail
- High School Diploma
- Prioritizing
- Verbal Communication
- Investigation
- Auditing
- Telephone Skills
- Documentation
- Reporting
- Interpersonal Skills
- Filing
- Regulations
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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