Customer Service Jobs in Mannington, WV
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Westover, WV (18 miles from Mannington, WV)
- 3 days ago
- Westover, WV (18 miles from Mannington, WV)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - PT or FT
- Morgantown, WV (18 miles from Mannington, WV)
- 3 days ago
- Morgantown, WV (18 miles from Mannington, WV)
- 3 days ago
Essential Functions Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments Consistently executes customer...
- Westover, WV (18 miles from Mannington, WV)
- 10 days ago
- Westover, WV (18 miles from Mannington, WV)
- 10 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Retail Customer Service Associate
- Clarksburg, WV (15 miles from Mannington, WV)
- 45+ days ago
- Clarksburg, WV (15 miles from Mannington, WV)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Emily Dr, Clarksburg, WV 26301...
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Customer Service Associate (part-time)
- Clarksburg, WV (15 miles from Mannington, WV)
- 60+ days ago
- Clarksburg, WV (15 miles from Mannington, WV)
- 60+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Demographic Data for Mannington, WV
Moving to Mannington, WV? Find some basic demographic data about Mannington, WV below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mannington, WV
Highest Education Level
Customer Services in Mannington, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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