Customer Service Jobs in Follansbee, WV
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- McMurray, PA (21 miles from Follansbee, WV)
- 2 days ago
- McMurray, PA (21 miles from Follansbee, WV)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative- Day Shift
- McMurray, PA (21 miles from Follansbee, WV)
- 9 days ago
- McMurray, PA (21 miles from Follansbee, WV)
- 9 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
- Steubenville, OH (6 miles from Follansbee, WV)
- 14 days ago
- Steubenville, OH (6 miles from Follansbee, WV)
- 14 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
- Coraopolis, PA (23 miles from Follansbee, WV)
- 18 days ago
- Coraopolis, PA (23 miles from Follansbee, WV)
- 18 days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what theyre looking for....
Summer Customer Service Representative - Float - Follansbee
- Steubenville, OH (6 miles from Follansbee, WV)
- 29 days ago
- Steubenville, OH (6 miles from Follansbee, WV)
- 29 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Southpointe
- Canonsburg, PA (21 miles from Follansbee, WV)
- 30+ days ago
- Canonsburg, PA (21 miles from Follansbee, WV)
- 30+ days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Float - Follansbee
- Follansbee, WV
- 30+ days ago
- Follansbee, WV
- 30+ days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Float - Elm Grove
- Wheeling, WV (18 miles from Follansbee, WV)
- 30+ days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 30+ days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Hopewell
- Aliquippa, PA (22 miles from Follansbee, WV)
- 30+ days ago
- Aliquippa, PA (22 miles from Follansbee, WV)
- 30+ days ago
Cash handling and customer service experience preferred....
Sales & Customer Service Associate
- McMurray, PA (21 miles from Follansbee, WV)
- 90+ days ago
- McMurray, PA (21 miles from Follansbee, WV)
- 90+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Follansbee, WV
Moving to Follansbee, WV? Find some basic demographic data about Follansbee, WV below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Follansbee, WV
Highest Education Level
Customer Services in Follansbee, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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