Customer Service Jobs in Woodbridge, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative, National Accounts
- Annandale, VA (15 miles from Woodbridge, VA)
- 7 hours ago
- Annandale, VA (15 miles from Woodbridge, VA)
- 7 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Pharmacy Customer Service Associate
- Washington, DC (22 miles from Woodbridge, VA)
- 19 hours ago
- Washington, DC (22 miles from Woodbridge, VA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Falls Church, VA (17 miles from Woodbridge, VA)
- 1 day ago
- Falls Church, VA (17 miles from Woodbridge, VA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Washington, DC (22 miles from Woodbridge, VA)
- 1 day ago
- Washington, DC (22 miles from Woodbridge, VA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Merrifield, VA (17 miles from Woodbridge, VA)
- 2 days ago
- Merrifield, VA (17 miles from Woodbridge, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Annandale, VA (15 miles from Woodbridge, VA)
- 4 days ago
- Annandale, VA (15 miles from Woodbridge, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Washington, DC (22 miles from Woodbridge, VA)
- 5 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Washington, DC (22 miles from Woodbridge, VA)
- 5 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 5 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
V1BE Mobile Customer Service Representative
- McLean, VA (22 miles from Woodbridge, VA)
- 9 days ago
- McLean, VA (22 miles from Woodbridge, VA)
- 9 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Client Service Representative (McLean Branch)
- McLean, VA (22 miles from Woodbridge, VA)
- 9 days ago
- McLean, VA (22 miles from Woodbridge, VA)
- 9 days ago
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services....
Client Service Representative - Annual Reports
- Washington, DC (22 miles from Woodbridge, VA)
- 11 days ago
- Washington, DC (22 miles from Woodbridge, VA)
- 11 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Client Service Representative (Oxon Hill Branch)
- Oxon Hill, MD (19 miles from Woodbridge, VA)
- 13 days ago
- Oxon Hill, MD (19 miles from Woodbridge, VA)
- 13 days ago
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services....
Loss Prevention Customer Service Associate II
- Falls Church, VA (17 miles from Woodbridge, VA)
- 15 days ago
- Falls Church, VA (17 miles from Woodbridge, VA)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Manassas, VA (15 miles from Woodbridge, VA)
- 15 days ago
- Manassas, VA (15 miles from Woodbridge, VA)
- 15 days ago
Retail Customer Service Associate Batteries Plus in Manassas, VA, is actively seeking to hire an energetic and dependable, full-time or part-time Retail Customer Service Associate to join our team!...
Demographic Data for Woodbridge, VA
Moving to Woodbridge, VA? Find some basic demographic data about Woodbridge, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Woodbridge, VA
Highest Education Level
Customer Services in Woodbridge, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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