Customer Service Jobs in Vienna, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Takoma Park, MD (13 miles from Vienna, VA)
- moments ago
- Takoma Park, MD (13 miles from Vienna, VA)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lake Ridge, VA (15 miles from Vienna, VA)
- 3 hours ago
- Lake Ridge, VA (15 miles from Vienna, VA)
- 3 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- Falls Church, VA (4 miles from Vienna, VA)
- 14 hours ago
- Falls Church, VA (4 miles from Vienna, VA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - PT - 5364
- Glenarden, MD (20 miles from Vienna, VA)
- 1 day ago
- Glenarden, MD (20 miles from Vienna, VA)
- 1 day ago
One year related experience required with customer service preferred....
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Sales & Customer Service Associate - Part Time
- Rockville, MD (13 miles from Vienna, VA)
- 2 days ago
- Rockville, MD (13 miles from Vienna, VA)
- 2 days ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
Sales & Customer Service Associate - Full Time
- Arlington, VA (6 miles from Vienna, VA)
- 2 days ago
- Arlington, VA (6 miles from Vienna, VA)
- 2 days ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
- Bristow, VA (20 miles from Vienna, VA)
- 2 days ago
- Bristow, VA (20 miles from Vienna, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Alexandria, VA (10 miles from Vienna, VA)
- 2 days ago
- Alexandria, VA (10 miles from Vienna, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ashburn, VA (17 miles from Vienna, VA)
- 3 days ago
- Ashburn, VA (17 miles from Vienna, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Falls Church, VA (4 miles from Vienna, VA)
- 4 days ago
- Falls Church, VA (4 miles from Vienna, VA)
- 4 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Retail Loss Prevention Customer Service Associate I
- Sterling, VA (13 miles from Vienna, VA)
- 4 days ago
- Sterling, VA (13 miles from Vienna, VA)
- 4 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines. - Provides timely, courteous and knowledgeable service to customers- Engages customers...
- Washington, DC (9 miles from Vienna, VA)
- 6 days ago
- Washington, DC (9 miles from Vienna, VA)
- 6 days ago
One year of related experience required with customer service preferred....
Customer Service Representative
- Alexandria, VA (10 miles from Vienna, VA)
- 9 days ago
- Alexandria, VA (10 miles from Vienna, VA)
- 9 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....
Customer Service Representative (Loan Consultant I)
- Manassas, VA (16 miles from Vienna, VA)
- 11 days ago
- Manassas, VA (16 miles from Vienna, VA)
- 11 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Fairfax, VA (12 miles from Vienna, VA)
- 12 days ago
- Fairfax, VA (12 miles from Vienna, VA)
- 12 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Demographic Data for Vienna, VA
Moving to Vienna, VA? Find some basic demographic data about Vienna, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Vienna, VA
Highest Education Level
Customer Services in Vienna, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Cash Handling
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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