Customer Service Jobs in Sterling, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Herndon, VA (2 miles from Sterling, VA)
- 22 hours ago
- Herndon, VA (2 miles from Sterling, VA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Broadlands, VA (4 miles from Sterling, VA)
- 22 hours ago
- Broadlands, VA (4 miles from Sterling, VA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ashburn, VA (4 miles from Sterling, VA)
- 22 hours ago
- Ashburn, VA (4 miles from Sterling, VA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Falls Church, VA (17 miles from Sterling, VA)
- 1 day ago
- Falls Church, VA (17 miles from Sterling, VA)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
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Understands operational procedures and deters acts of dishonesty within established customer service guidelines. - Provides timely, courteous and knowledgeable service to customers- Engages customers...
- Washington, DC (22 miles from Sterling, VA)
- 4 days ago
- Washington, DC (22 miles from Sterling, VA)
- 4 days ago
One year of related experience required with customer service preferred....
Customer Service Representative
- Alexandria, VA (23 miles from Sterling, VA)
- 6 days ago
- Alexandria, VA (23 miles from Sterling, VA)
- 6 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....
- Arlington, VA (19 miles from Sterling, VA)
- 7 days ago
- Arlington, VA (19 miles from Sterling, VA)
- 7 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Chantilly, VA (8 miles from Sterling, VA)
- 8 days ago
- Chantilly, VA (8 miles from Sterling, VA)
- 8 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant I)
- Manassas, VA (16 miles from Sterling, VA)
- 9 days ago
- Manassas, VA (16 miles from Sterling, VA)
- 9 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Fairfax, VA (8 miles from Sterling, VA)
- 9 days ago
- Fairfax, VA (8 miles from Sterling, VA)
- 9 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Retail Loss Prevention Customer Service Associate II
- Gaithersburg, MD (16 miles from Sterling, VA)
- 10 days ago
- Gaithersburg, MD (16 miles from Sterling, VA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Employee Benefits Client Service Specialist
- McLean, VA (15 miles from Sterling, VA)
- 10 days ago
- McLean, VA (15 miles from Sterling, VA)
- 10 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drives our...
Customer Service Associate/ Cashier
- Alexandria, VA (23 miles from Sterling, VA)
- 11 days ago
- Alexandria, VA (23 miles from Sterling, VA)
- 11 days ago
un Customer Service Associate/ Cashier (Alexandria) Eddie's Little Shop & Deli compensation: Starting @ $18/hr employment type: job title: Customer Service Associate Located In Old Town Alexandria....
Sales & Customer Service Associate
- Reston, VA (5 miles from Sterling, VA)
- 12 days ago
- Reston, VA (5 miles from Sterling, VA)
- 12 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Sterling, VA
Moving to Sterling, VA? Find some basic demographic data about Sterling, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sterling, VA
Highest Education Level
Customer Services in Sterling, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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