Customer Service Jobs in Midlothian, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Richmond, VA (11 miles from Midlothian, VA)
- 3 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (Loan Consultant I)
- Petersburg, VA (23 miles from Midlothian, VA)
- 5 days ago
- Petersburg, VA (23 miles from Midlothian, VA)
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Richmond, VA (7 miles from Midlothian, VA)
- 6 days ago
- Richmond, VA (7 miles from Midlothian, VA)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
/18935/5699ebbb-c8f6-4aa9-a39d-41c6e1ab0e38.png&z=8&s=BNK&ih_t=4%2F30%2F2025+3%3A10%3A39+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-writing&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Associate - Nights/Weekends
- Chester, VA (13 miles from Midlothian, VA)
- 12 days ago
- Chester, VA (13 miles from Midlothian, VA)
- 12 days ago
As the name suggests, your main priority is to provide great customer service....
Online & Mobile Banking Rep Sr
- Richmond, VA (11 miles from Midlothian, VA)
- 16 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 16 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Customer Service Associate - Part Time
- Richmond, VA (11 miles from Midlothian, VA)
- 23 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 23 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Customer Service Associate (part-time)
- Richmond, VA (11 miles from Midlothian, VA)
- 26 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 26 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Associate - Dinner/Close Shift
- Glen Allen, VA (18 miles from Midlothian, VA)
- 30+ days ago
- Glen Allen, VA (18 miles from Midlothian, VA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning & Lunch Shift
- Midlothian, VA
- 30+ days ago
- Midlothian, VA
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Richmond, VA (11 miles from Midlothian, VA)
- 45+ days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist-Bilingual French/English
- Richmond, VA (11 miles from Midlothian, VA)
- 30+ days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 30+ days ago
As a Customer Service Associate, you will play a critical role in driving client satisfaction and experience. You will assess our customers various needs and provide expert service....
Retail Customer Service Associate
- Richmond, VA (11 miles from Midlothian, VA)
- 30+ days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
Client Service Specialist-Bilingual Spanish/English
- Richmond, VA (11 miles from Midlothian, VA)
- 45+ days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 45+ days ago
As a Customer Service Associate, you will play a critical role in driving client satisfaction and experience. You will assess our customers various needs and provide expert service....
Demographic Data for Midlothian, VA
Moving to Midlothian, VA? Find some basic demographic data about Midlothian, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Midlothian, VA
Highest Education Level
Customer Services in Midlothian, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »