Customer Service Jobs in Hampton, VA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 15 Jobs

Client Service Representative / CSR

  • Newport News, VA (3 miles from Hampton, VA)
  • 8 hours ago
  • Newport News, VA (3 miles from Hampton, VA)
  • 8 hours ago

Exceptional customer service skills to communicate with patients, referral sources, physician office personnel and co-workers in a professional manner....

FedEx - Retail Customer Service Associate $16-$35/hr

  • Portsmouth, VA (14 miles from Hampton, VA)
  • 18 hours ago
  • Portsmouth, VA (14 miles from Hampton, VA)
  • 18 hours ago

service, who are confident and knowledgeable, make all the difference....

Customer Service Associate - Temporary

  • Hampton, VA
  • 1 day ago
  • Hampton, VA
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Chesapeake, VA (22 miles from Hampton, VA)
  • 1 day ago
  • Chesapeake, VA (22 miles from Hampton, VA)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Associate

  • Chesapeake, VA (22 miles from Hampton, VA)
  • 1 day ago
  • Chesapeake, VA (22 miles from Hampton, VA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Suffolk, VA (11 miles from Hampton, VA)
  • 3 days ago
  • Suffolk, VA (11 miles from Hampton, VA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Tabb, VA (6 miles from Hampton, VA)
  • 4 days ago
  • Tabb, VA (6 miles from Hampton, VA)
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Pharmacy Customer Service Associate

  • Yorktown, VA (16 miles from Hampton, VA)
  • 15 days ago
  • Yorktown, VA (16 miles from Hampton, VA)
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Newport News, VA (3 miles from Hampton, VA)
  • 19 days ago
  • Newport News, VA (3 miles from Hampton, VA)
  • 19 days ago

Amazon Amazon Locker+ Customer Service Associate in Newport News , Virginia Amazon Locker+ Customer Returns Associate Job Overview You're on your way to joining the dedicated team at Amazon that makes...

Sales & Customer Service Associate

  • Williamsburg, VA (22 miles from Hampton, VA)
  • 30+ days ago
  • Williamsburg, VA (22 miles from Hampton, VA)
  • 30+ days ago

As a sales and customer service associate at our Williamsburg franchised location,* you'll join a wellness community that's 35,000 strong....

Sales & Customer Service Associate-Newport News Location

  • Newport News, VA (3 miles from Hampton, VA)
  • 30+ days ago
  • Newport News, VA (3 miles from Hampton, VA)
  • 30+ days ago

As a sales and customer service associate at our Newport News franchised location,* you'll join a wellness community that's 35,000 strong....

Retail Loss Prevention Customer Service Associate I

  • Newport News, VA (3 miles from Hampton, VA)
  • 30+ days ago
  • Newport News, VA (3 miles from Hampton, VA)
  • 30+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Retail Loss Prevention Customer Service Associate I

  • Chesapeake, VA (22 miles from Hampton, VA)
  • 60+ days ago
  • Chesapeake, VA (22 miles from Hampton, VA)
  • 60+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Retail Customer Service Associate

  • Chesapeake, VA (22 miles from Hampton, VA)
  • 30+ days ago
  • Chesapeake, VA (22 miles from Hampton, VA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...

Client Relations Specialist - Bookkeeping and Tax

  • Newport News, VA (3 miles from Hampton, VA)
  • 45+ days ago
  • Newport News, VA (3 miles from Hampton, VA)
  • 45+ days ago

Manage client escalations through exceptional customer service and problem-solving techniques, combined with technical product knowledge....

Remote Work

Demographic Data for Hampton, VA

Moving to Hampton, VA? Find some basic demographic data about Hampton, VA below.


Local
National
8,631,637
205,142

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Hampton, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Hampton, VA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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