Customer Service Jobs in Hampton, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative / CSR
- Newport News, VA (3 miles from Hampton, VA)
- 8 hours ago
- Newport News, VA (3 miles from Hampton, VA)
- 8 hours ago
Exceptional customer service skills to communicate with patients, referral sources, physician office personnel and co-workers in a professional manner....
FedEx - Retail Customer Service Associate $16-$35/hr
- Portsmouth, VA (14 miles from Hampton, VA)
- 18 hours ago
- Portsmouth, VA (14 miles from Hampton, VA)
- 18 hours ago
service, who are confident and knowledgeable, make all the difference....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Chesapeake, VA (22 miles from Hampton, VA)
- 1 day ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Chesapeake, VA (22 miles from Hampton, VA)
- 1 day ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Suffolk, VA (11 miles from Hampton, VA)
- 3 days ago
- Suffolk, VA (11 miles from Hampton, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Tabb, VA (6 miles from Hampton, VA)
- 4 days ago
- Tabb, VA (6 miles from Hampton, VA)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- Yorktown, VA (16 miles from Hampton, VA)
- 15 days ago
- Yorktown, VA (16 miles from Hampton, VA)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Newport News, VA (3 miles from Hampton, VA)
- 19 days ago
- Newport News, VA (3 miles from Hampton, VA)
- 19 days ago
Amazon Amazon Locker+ Customer Service Associate in Newport News , Virginia Amazon Locker+ Customer Returns Associate Job Overview You're on your way to joining the dedicated team at Amazon that makes...
Sales & Customer Service Associate
- Williamsburg, VA (22 miles from Hampton, VA)
- 30+ days ago
- Williamsburg, VA (22 miles from Hampton, VA)
- 30+ days ago
As a sales and customer service associate at our Williamsburg franchised location,* you'll join a wellness community that's 35,000 strong....
Sales & Customer Service Associate-Newport News Location
- Newport News, VA (3 miles from Hampton, VA)
- 30+ days ago
- Newport News, VA (3 miles from Hampton, VA)
- 30+ days ago
As a sales and customer service associate at our Newport News franchised location,* you'll join a wellness community that's 35,000 strong....
Retail Loss Prevention Customer Service Associate I
- Newport News, VA (3 miles from Hampton, VA)
- 30+ days ago
- Newport News, VA (3 miles from Hampton, VA)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate I
- Chesapeake, VA (22 miles from Hampton, VA)
- 60+ days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Customer Service Associate
- Chesapeake, VA (22 miles from Hampton, VA)
- 30+ days ago
- Chesapeake, VA (22 miles from Hampton, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2444 Chesapeake Square Ring Rd,...
Client Relations Specialist - Bookkeeping and Tax
- Newport News, VA (3 miles from Hampton, VA)
- 45+ days ago
- Newport News, VA (3 miles from Hampton, VA)
- 45+ days ago
Manage client escalations through exceptional customer service and problem-solving techniques, combined with technical product knowledge....
Remote WorkDemographic Data for Hampton, VA
Moving to Hampton, VA? Find some basic demographic data about Hampton, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hampton, VA
Highest Education Level
Customer Services in Hampton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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