Customer Service Jobs in Chesterfield, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Specialist, Homes.com
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
Qualifications Bachelors Degree from an accredited, not-for-profit University or College A track record of commitment to prior employers Experience in customer service, building rapport over the telephone...
Customer Service Associate - Temporary
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Richmond, VA (13 miles from Chesterfield, VA)
- 2 days ago
- Richmond, VA (13 miles from Chesterfield, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Midlothian, VA (4 miles from Chesterfield, VA)
- 5 days ago
- Midlothian, VA (4 miles from Chesterfield, VA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Richmond, VA (12 miles from Chesterfield, VA)
- 9 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 9 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Client Service Representative - Mira Vista Financial Center - Language Preferred - Spanish
- Richmond, VA (12 miles from Chesterfield, VA)
- 13 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 13 days ago
Responsibilities: Executes the bank's risk culture and strives for operational excellence Drives the client experience Grows business knowledge and network by partnering with experts in small business, lending...
Pharmacy Customer Service Associate
- Midlothian, VA (4 miles from Chesterfield, VA)
- 14 days ago
- Midlothian, VA (4 miles from Chesterfield, VA)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Richmond, VA (12 miles from Chesterfield, VA)
- 17 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 17 days ago
As a Customer Service Associate, you will play a critical role in driving client satisfaction and experience. You will assess our customers various needs and provide expert service....
Client Relations Specialist - Bookkeeping and Tax
- Richmond, VA (12 miles from Chesterfield, VA)
- 17 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 17 days ago
Manage client escalations through exceptional customer service and problem-solving techniques, combined with technical product knowledge....
Remote Work- Colonial Heights, VA (14 miles from Chesterfield, VA)
- 21 days ago
- Colonial Heights, VA (14 miles from Chesterfield, VA)
- 21 days ago
The CSR combines customer service with sales skills to develop the relationships we have with our clients, as well as positively impact our business....
Customer Service Associate - Weekend Availability
- Richmond, VA (12 miles from Chesterfield, VA)
- 30+ days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Colonial Heights, VA (14 miles from Chesterfield, VA)
- 30+ days ago
- Colonial Heights, VA (14 miles from Chesterfield, VA)
- 30+ days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Chesterfield, VA
- 30+ days ago
- Chesterfield, VA
- 30+ days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Chase Auto Dealer Commercial Banker - Central/Northern Virginia
- Richmond, VA (12 miles from Chesterfield, VA)
- 30+ days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 30+ days ago
Advanced lending experience to commercial automotive dealerships including floorplan, real estate, and acquisition financing....
Remote Work- Richmond, VA (12 miles from Chesterfield, VA)
- 30+ days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Chesterfield, VA
Moving to Chesterfield, VA? Find some basic demographic data about Chesterfield, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chesterfield, VA
Highest Education Level
Customer Services in Chesterfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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