Customer Service Jobs in Ashburn, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Manassas, VA (19 miles from Ashburn, VA)
- 13 hours ago
- Manassas, VA (19 miles from Ashburn, VA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Falls Church, VA (21 miles from Ashburn, VA)
- 13 hours ago
- Falls Church, VA (21 miles from Ashburn, VA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rockville, MD (18 miles from Ashburn, VA)
- 13 hours ago
- Rockville, MD (18 miles from Ashburn, VA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rockville, MD (18 miles from Ashburn, VA)
- 1 day ago
- Rockville, MD (18 miles from Ashburn, VA)
- 1 day ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Loss Prevention Customer Service Associate II
- Rockville, MD (18 miles from Ashburn, VA)
- 1 day ago
- Rockville, MD (18 miles from Ashburn, VA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Gainesville, VA (17 miles from Ashburn, VA)
- 1 day ago
- Gainesville, VA (17 miles from Ashburn, VA)
- 1 day ago
Essential Skills 1+ years of experience working with data entry and customer service experience. Comfortability operating in a fast-paced environment....
Customer Service Representative - Vienna Branch
- Vienna, VA (17 miles from Ashburn, VA)
- 2 days ago
- Vienna, VA (17 miles from Ashburn, VA)
- 2 days ago
Utilizes knowledge of software systems to process consumer lending within the established lending authority....
Client Service Representative for Surgery Department
- Fairfax, VA (11 miles from Ashburn, VA)
- 3 days ago
- Fairfax, VA (11 miles from Ashburn, VA)
- 3 days ago
Are you a customer-service superstar?Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive?...
Retail Customer Service Associate
- Sterling, VA (4 miles from Ashburn, VA)
- 6 days ago
- Sterling, VA (4 miles from Ashburn, VA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Verizon FIOS Customer Service Associate
- Manassas, VA (19 miles from Ashburn, VA)
- 13 days ago
- Manassas, VA (19 miles from Ashburn, VA)
- 13 days ago
Every day, the Verizon FIOS Customer Service Associate builds not only our reputation for customer service but our clients as well....
- Falls Church, VA (21 miles from Ashburn, VA)
- 15 days ago
- Falls Church, VA (21 miles from Ashburn, VA)
- 15 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
- Washington, DC (22 miles from Ashburn, VA)
- 16 days ago
- Washington, DC (22 miles from Ashburn, VA)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Client Service Representative - Floater (Catoctin Branch)
- Leesburg, VA (6 miles from Ashburn, VA)
- 17 days ago
- Leesburg, VA (6 miles from Ashburn, VA)
- 17 days ago
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services....
Sr. Client Service Specialist, Employee Benefits - Insurance Advisory Solutions
- Leesburg, VA (6 miles from Ashburn, VA)
- 21 days ago
- Leesburg, VA (6 miles from Ashburn, VA)
- 21 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Amazon Locker+ Customer Service Associate
- Rockville, MD (18 miles from Ashburn, VA)
- 24 days ago
- Rockville, MD (18 miles from Ashburn, VA)
- 24 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Ashburn, VA
Moving to Ashburn, VA? Find some basic demographic data about Ashburn, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ashburn, VA
Highest Education Level
Customer Services in Ashburn, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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