Customer Service Jobs in Alexandria, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Manassas, VA (23 miles from Alexandria, VA)
- 13 hours ago
- Manassas, VA (23 miles from Alexandria, VA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Falls Church, VA (5 miles from Alexandria, VA)
- 13 hours ago
- Falls Church, VA (5 miles from Alexandria, VA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rockville, MD (19 miles from Alexandria, VA)
- 13 hours ago
- Rockville, MD (19 miles from Alexandria, VA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rockville, MD (19 miles from Alexandria, VA)
- 1 day ago
- Rockville, MD (19 miles from Alexandria, VA)
- 1 day ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Loss Prevention Customer Service Associate II
- Rockville, MD (19 miles from Alexandria, VA)
- 1 day ago
- Rockville, MD (19 miles from Alexandria, VA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Vienna Branch
- Vienna, VA (10 miles from Alexandria, VA)
- 2 days ago
- Vienna, VA (10 miles from Alexandria, VA)
- 2 days ago
Utilizes knowledge of software systems to process consumer lending within the established lending authority....
Customer Service Representative
- Waldorf, MD (17 miles from Alexandria, VA)
- 2 days ago
- Waldorf, MD (17 miles from Alexandria, VA)
- 2 days ago
Cash handling and customer service experience preferred....
Client Service Representative for Surgery Department
- Fairfax, VA (21 miles from Alexandria, VA)
- 3 days ago
- Fairfax, VA (21 miles from Alexandria, VA)
- 3 days ago
Are you a customer-service superstar?Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive?...
- Lake Ridge, VA (16 miles from Alexandria, VA)
- 4 days ago
- Lake Ridge, VA (16 miles from Alexandria, VA)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Sterling, VA (23 miles from Alexandria, VA)
- 6 days ago
- Sterling, VA (23 miles from Alexandria, VA)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Commercial Banker III - Washington, DC
- Washington, DC (5 miles from Alexandria, VA)
- 6 days ago
- Washington, DC (5 miles from Alexandria, VA)
- 6 days ago
banking needs for clients' owners/management/associates (e.g....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Customer service professional Bilingual/Spanish
- Washington, DC (5 miles from Alexandria, VA)
- 12 days ago
- Washington, DC (5 miles from Alexandria, VA)
- 12 days ago
Associates should have at least one year customer service experience to align with company services Job Title: Spanish Speaking/Customer service Professional Whats the job?...
Verizon FIOS Customer Service Associate
- Manassas, VA (23 miles from Alexandria, VA)
- 13 days ago
- Manassas, VA (23 miles from Alexandria, VA)
- 13 days ago
Every day, the Verizon FIOS Customer Service Associate builds not only our reputation for customer service but our clients as well....
Demographic Data for Alexandria, VA
Moving to Alexandria, VA? Find some basic demographic data about Alexandria, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alexandria, VA
Highest Education Level
Customer Services in Alexandria, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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