Customer Service Jobs in Alexandria, VA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Annandale, VA (8 miles from Alexandria, VA)
- 14 hours ago
- Annandale, VA (8 miles from Alexandria, VA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Manassas, VA (23 miles from Alexandria, VA)
- 14 hours ago
- Manassas, VA (23 miles from Alexandria, VA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative - PT - 5364
- Glenarden, MD (14 miles from Alexandria, VA)
- 14 hours ago
- Glenarden, MD (14 miles from Alexandria, VA)
- 14 hours ago
One year related experience required with customer service preferred....
Sales & Customer Service Associate - Part Time
- Rockville, MD (19 miles from Alexandria, VA)
- 1 day ago
- Rockville, MD (19 miles from Alexandria, VA)
- 1 day ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
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Sales & Customer Service Associate - Full Time
- Arlington, VA (5 miles from Alexandria, VA)
- 1 day ago
- Arlington, VA (5 miles from Alexandria, VA)
- 1 day ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Falls Church, VA (5 miles from Alexandria, VA)
- 3 days ago
- Falls Church, VA (5 miles from Alexandria, VA)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Retail Loss Prevention Customer Service Associate I
- Sterling, VA (23 miles from Alexandria, VA)
- 3 days ago
- Sterling, VA (23 miles from Alexandria, VA)
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines. - Provides timely, courteous and knowledgeable service to customers- Engages customers...
- Washington, DC (5 miles from Alexandria, VA)
- 5 days ago
- Washington, DC (5 miles from Alexandria, VA)
- 5 days ago
One year of related experience required with customer service preferred....
- Arlington, VA (5 miles from Alexandria, VA)
- 7 days ago
- Arlington, VA (5 miles from Alexandria, VA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....
- Arlington, VA (5 miles from Alexandria, VA)
- 8 days ago
- Arlington, VA (5 miles from Alexandria, VA)
- 8 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Chantilly, VA (24 miles from Alexandria, VA)
- 10 days ago
- Chantilly, VA (24 miles from Alexandria, VA)
- 10 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant I)
- Manassas, VA (23 miles from Alexandria, VA)
- 10 days ago
- Manassas, VA (23 miles from Alexandria, VA)
- 10 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Fairfax, VA (21 miles from Alexandria, VA)
- 11 days ago
- Fairfax, VA (21 miles from Alexandria, VA)
- 11 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Demographic Data for Alexandria, VA
Moving to Alexandria, VA? Find some basic demographic data about Alexandria, VA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alexandria, VA
Highest Education Level
Customer Services in Alexandria, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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