Customer Service Jobs in Randolph, VT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative
- Montpelier, VT (20 miles from Randolph, VT)
- 1 day ago
- Montpelier, VT (20 miles from Randolph, VT)
- 1 day ago
Customer Service Representative at Wolters Kluwer in Montpelier, Vermont, United States Job Description We are currently seeking dynamic Customer Service Representative to join our growing teams across...
Motor Vehicle Direct Client Service Specialist - Interim
- Montpelier, VT (20 miles from Randolph, VT)
- 6 days ago
- Montpelier, VT (20 miles from Randolph, VT)
- 6 days ago
Overview The Motor Vehicle Direct Client Service Specialist position is based in Montpelier, and is responsible for customer service and examiner work for the Department of Motor Vehicles serving customers...
Motor Vehicle Direct Client Service Specialist I
- Montpelier, VT (20 miles from Randolph, VT)
- 12 days ago
- Montpelier, VT (20 miles from Randolph, VT)
- 12 days ago
Overview The Motor Vehicle Direct Client Service Specialist position is based in Montpelier, and is responsible for customer service and examiner work for the Department of Motor Vehicles serving customers...
Seasonal Customer Service Representative- Woodstock, VT
- Woodstock, VT (23 miles from Randolph, VT)
- 20 days ago
- Woodstock, VT (23 miles from Randolph, VT)
- 20 days ago
Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...
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Customer Service Representative
- South Royalton, VT (15 miles from Randolph, VT)
- 24 days ago
- South Royalton, VT (15 miles from Randolph, VT)
- 24 days ago
If you thrive in a fast-paced, collaborative andengaging environment, consider our current, **20 hours per week**opening for a Customer Service Representative in our South Royalton,Vermont branch!...
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Demographic Data for Randolph, VT
Moving to Randolph, VT? Find some basic demographic data about Randolph, VT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Randolph, VT
Highest Education Level
Customer Services in Randolph, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Reporting
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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