Customer Service Jobs in Provo, UT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
As the name suggests, your main priority is to provide great customer service....
- Draper, UT (20 miles from Provo, UT)
- 12 hours ago
- Draper, UT (20 miles from Provo, UT)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Customer Service Representative/ Nelnet Bank
- Draper, UT (20 miles from Provo, UT)
- 3 days ago
- Draper, UT (20 miles from Provo, UT)
- 3 days ago
Customer Service Experience preferred 2. Knowledge and understanding of deposit and lending laws and regulations preferred COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES: 1....
Customer Service Associate - Healthcare
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls....
Customer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 7 days ago
- Orem, UT (6 miles from Provo, UT)
- 7 days ago
Proficiently performs routine, basic and complex transactions and tasks including but not limited to: • Accept and process deposits, withdrawals, transfers, check cashing, loan payments and advances...
Client Relations Specialist - Bookkeeping and Tax
- Orem, UT (6 miles from Provo, UT)
- 17 days ago
- Orem, UT (6 miles from Provo, UT)
- 17 days ago
Manage client escalations through exceptional customer service and problem-solving techniques, combined with technical product knowledge....
Remote WorkRetail Customer Service Associate
- Spanish Fork, UT (12 miles from Provo, UT)
- 19 days ago
- Spanish Fork, UT (12 miles from Provo, UT)
- 19 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Proven customer service experience (preferably in chat support or similar roles). Strong problem-solving abilities and attention to detail....
Savers / Value Village Careers - Customer Service Associate
- Draper, UT (20 miles from Provo, UT)
- 90+ days ago
- Draper, UT (20 miles from Provo, UT)
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Provo, UT
Highest Education Level
Customer Services in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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