Customer Service Jobs in Greenville, SC

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-12 of 12 Jobs

Customer Service Associate

  • Greenville, SC
  • 4 days ago
  • Greenville, SC
  • 4 days ago

The Order Entry associate will work closely with Customer Service, and other internal departments to ensure accuracy of sales orders and timely processing is achieved....

Customer Service Associate - Temporary

  • Greenville, SC
  • 5 days ago
  • Greenville, SC
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Commercial Banker V

  • Greenville, SC
  • 13 days ago
  • Greenville, SC
  • 13 days ago

Proactively manages customer relationships by identifying financial needs, delivering solutions to meet the needs, and delivering quality customer service....

Customer Service Associate

  • Greenville, SC
  • 15 days ago
  • Greenville, SC
  • 15 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Associate

  • Greenville, SC
  • 18 days ago
  • Greenville, SC
  • 18 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Associate - Part Time

  • Greenville, SC
  • 25 days ago
  • Greenville, SC
  • 25 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Associate

  • Greenville, SC
  • 30+ days ago
  • Greenville, SC
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

CLUB Customer Service Associate - Part Time

  • Greenville, SC
  • 27 days ago
  • Greenville, SC
  • 27 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member....

Retail Customer Service Associate

  • Spartanburg, SC (22 miles from Greenville, SC)
  • 30+ days ago
  • Spartanburg, SC (22 miles from Greenville, SC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Peachwood Centre Dr, Spartanburg...

Commercial Banker - Spartanburg, SC

  • Spartanburg, SC (22 miles from Greenville, SC)
  • 45+ days ago
  • Spartanburg, SC (22 miles from Greenville, SC)
  • 45+ days ago

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...

Client Service Representative

  • Easley, SC (10 miles from Greenville, SC)
  • 45+ days ago
  • Easley, SC (10 miles from Greenville, SC)
  • 45+ days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...

Commercial Banker

  • Greenville, SC
  • 60+ days ago
  • Greenville, SC
  • 60+ days ago

Leverage your network to engage with local business owners and companies to develop business lending opportunities....

Demographic Data for Greenville, SC

Moving to Greenville, SC? Find some basic demographic data about Greenville, SC below.


Local
National
229,378
8,920
Large

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Greenville, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Greenville, SC offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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