Customer Service Jobs in Fort Mill, SC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative, National Accounts
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Mint Hill, NC (21 miles from Fort Mill, SC)
- 2 days ago
- Mint Hill, NC (21 miles from Fort Mill, SC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Matthews, NC (17 miles from Fort Mill, SC)
- 2 days ago
- Matthews, NC (17 miles from Fort Mill, SC)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Pharmacy Customer Service Associate
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Gastonia, NC (19 miles from Fort Mill, SC)
- 3 days ago
- Gastonia, NC (19 miles from Fort Mill, SC)
- 3 days ago
Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
Leverage your network to engage with local business owners and companies to develop business lending opportunities....
Surety Client Service Specialist
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
- Charlotte, NC (23 miles from Fort Mill, SC)
- 7 days ago
- Charlotte, NC (23 miles from Fort Mill, SC)
- 7 days ago
About this role: Wells Fargo is seeking a Customer Service Associate in Business Operations as part of the Contact Center division....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Order Pick Up (12 - 20 hrs / wk)
- Charlotte, NC (14 miles from Fort Mill, SC)
- 9 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 9 days ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
Lead Customer Service Associate Job
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Retail Loss Prevention Customer Service Associate II
- Gastonia, NC (19 miles from Fort Mill, SC)
- 16 days ago
- Gastonia, NC (19 miles from Fort Mill, SC)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Charlotte, NC (14 miles from Fort Mill, SC)
- 29 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 29 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sr. Surety Client Service Specialist
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Demographic Data for Fort Mill, SC
Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Mill, SC
Highest Education Level
Customer Services in Fort Mill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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