Customer Service Jobs in Fort Mill, SC

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 23 Jobs

Client Service Representative, National Accounts

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 1 day ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate

  • Mint Hill, NC (21 miles from Fort Mill, SC)
  • 2 days ago
  • Mint Hill, NC (21 miles from Fort Mill, SC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Matthews, NC (17 miles from Fort Mill, SC)
  • 2 days ago
  • Matthews, NC (17 miles from Fort Mill, SC)
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Pharmacy Customer Service Associate

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Fort Mill, SC
  • 3 days ago
  • Fort Mill, SC
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 3 days ago
  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 3 days ago

Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....

Commercial Banker

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago

Leverage your network to engage with local business owners and companies to develop business lending opportunities....

Surety Client Service Specialist

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 5 days ago

to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...

Customer Service Associate

  • Charlotte, NC (23 miles from Fort Mill, SC)
  • 7 days ago
  • Charlotte, NC (23 miles from Fort Mill, SC)
  • 7 days ago

About this role: Wells Fargo is seeking a Customer Service Associate in Business Operations as part of the Contact Center division....

Retail Customer Service Associate

  • Tega Cay, SC
  • 9 days ago
  • Tega Cay, SC
  • 9 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate - Order Pick Up (12 - 20 hrs / wk)

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 9 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 9 days ago

The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...

Lead Customer Service Associate Job

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 10 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 10 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Retail Loss Prevention Customer Service Associate II

  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 16 days ago
  • Gastonia, NC (19 miles from Fort Mill, SC)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 29 days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 29 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sr. Surety Client Service Specialist

  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 30+ days ago
  • Charlotte, NC (14 miles from Fort Mill, SC)
  • 30+ days ago

to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...

Demographic Data for Fort Mill, SC

Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.


Local
National
114,477
2,398
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Fort Mill, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Fort Mill, SC offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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