Customer Service Jobs in Woonsocket, RI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Woonsocket, RI)
- 10 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Woonsocket, RI)
- 10 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Amazon Locker+ Customer Service Associate
- Needham, MA (23 miles from Woonsocket, RI)
- 3 hours ago
- Needham, MA (23 miles from Woonsocket, RI)
- 3 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Needham, MA (23 miles from Woonsocket, RI)
- 16 hours ago
- Needham, MA (23 miles from Woonsocket, RI)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Framingham, MA (22 miles from Woonsocket, RI)
- 1 day ago
- Framingham, MA (22 miles from Woonsocket, RI)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Banking Customer Service Representative
- Johnston, RI (11 miles from Woonsocket, RI)
- 1 day ago
- Johnston, RI (11 miles from Woonsocket, RI)
- 1 day ago
a Customer Service Representative to join a fast-paced banking environment, where you'll be the first point of contact for customers....
Customer Service Associate - Temporary
- North Providence, RI (10 miles from Woonsocket, RI)
- 1 day ago
- North Providence, RI (10 miles from Woonsocket, RI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Warwick, RI (20 miles from Woonsocket, RI)
- 2 days ago
- Warwick, RI (20 miles from Woonsocket, RI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Taunton, MA (20 miles from Woonsocket, RI)
- 4 days ago
- Taunton, MA (20 miles from Woonsocket, RI)
- 4 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Retail Customer Service Associate Part Time
- Stoughton, MA (21 miles from Woonsocket, RI)
- 5 days ago
- Stoughton, MA (21 miles from Woonsocket, RI)
- 5 days ago
service to members....
Online & Mobile Banking Rep Sr
- Providence, RI (12 miles from Woonsocket, RI)
- 6 days ago
- Providence, RI (12 miles from Woonsocket, RI)
- 6 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Amazon Locker+ - Flexible Shifts
- Marlborough, MA (24 miles from Woonsocket, RI)
- 7 days ago
- Marlborough, MA (24 miles from Woonsocket, RI)
- 7 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Sales & Customer Service Associate - Part-Time
- Shrewsbury, MA (22 miles from Woonsocket, RI)
- 11 days ago
- Shrewsbury, MA (22 miles from Woonsocket, RI)
- 11 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Worcester, MA (24 miles from Woonsocket, RI)
- 12 days ago
- Worcester, MA (24 miles from Woonsocket, RI)
- 12 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Client Service Representative (In Office)
- Westwood, MA (21 miles from Woonsocket, RI)
- 13 days ago
- Westwood, MA (21 miles from Woonsocket, RI)
- 13 days ago
Title: Client Service Representative Location: USA/In-Office Reports to: Client Manager FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $14 - $21 Starting pay...
Pharmacy Customer Service Associate
- Riverside, RI (17 miles from Woonsocket, RI)
- 13 days ago
- Riverside, RI (17 miles from Woonsocket, RI)
- 13 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Demographic Data for Woonsocket, RI
Moving to Woonsocket, RI? Find some basic demographic data about Woonsocket, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Woonsocket, RI
Highest Education Level
Customer Services in Woonsocket, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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