Customer Service Jobs in Providence, RI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Dayville, CT (23 miles from Providence, RI)
- 19 hours ago
- Dayville, CT (23 miles from Providence, RI)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Banking Customer Service Representative
- Johnston, RI (5 miles from Providence, RI)
- 1 day ago
- Johnston, RI (5 miles from Providence, RI)
- 1 day ago
a Customer Service Representative to join a fast-paced banking environment, where you'll be the first point of contact for customers....
Customer Service Associate - Temporary
- North Providence, RI (2 miles from Providence, RI)
- 1 day ago
- North Providence, RI (2 miles from Providence, RI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Warwick, RI (8 miles from Providence, RI)
- 2 days ago
- Warwick, RI (8 miles from Providence, RI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Taunton, MA (16 miles from Providence, RI)
- 4 days ago
- Taunton, MA (16 miles from Providence, RI)
- 4 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Pharmacy Customer Service Associate
- Riverside, RI (4 miles from Providence, RI)
- 13 days ago
- Riverside, RI (4 miles from Providence, RI)
- 13 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
LP Customer Service Associate I
- Raynham, MA (19 miles from Providence, RI)
- 17 days ago
- Raynham, MA (19 miles from Providence, RI)
- 17 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Newport, RI (23 miles from Providence, RI)
- 22 days ago
- Newport, RI (23 miles from Providence, RI)
- 22 days ago
Job Summary: Customer Service Representative Location : Location US-OR-Newport Location : Address 505 N Coast Hwy Location : City Newport Location : State/Province OR ID 2025-3572 Category Retail Banking...
Customer Service Associate - Nights/Weekends
- Johnston, RI (5 miles from Providence, RI)
- 30+ days ago
- Johnston, RI (5 miles from Providence, RI)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Seekonk, MA (4 miles from Providence, RI)
- 30+ days ago
- Seekonk, MA (4 miles from Providence, RI)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Call Center Telephone Banker- Lincoln, RI
- Lincoln, RI (6 miles from Providence, RI)
- 30+ days ago
- Lincoln, RI (6 miles from Providence, RI)
- 30+ days ago
, upselling or referring products Experience working in an inbound or outbound contact center (phone, chat and or video) Experience working as a Personal Banker managing high client volume Training/...
Customer Service Representative
- Johnston, RI (5 miles from Providence, RI)
- 30+ days ago
- Johnston, RI (5 miles from Providence, RI)
- 30+ days ago
Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
- Uxbridge, MA (20 miles from Providence, RI)
- 45+ days ago
- Uxbridge, MA (20 miles from Providence, RI)
- 45+ days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
Client Service Representative Supervisor
- Uxbridge, MA (20 miles from Providence, RI)
- 45+ days ago
- Uxbridge, MA (20 miles from Providence, RI)
- 45+ days ago
service....
Demographic Data for Providence, RI
Moving to Providence, RI? Find some basic demographic data about Providence, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Providence, RI
Highest Education Level
Customer Services in Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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