Customer Service Jobs in Providence, RI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Warwick, RI (8 miles from Providence, RI)
- 4 hours ago
- Warwick, RI (8 miles from Providence, RI)
- 4 hours ago
As the name suggests, your main priority is to provide great customer service....
- Franklin, MA (18 miles from Providence, RI)
- 1 day ago
- Franklin, MA (18 miles from Providence, RI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Bellingham, MA (17 miles from Providence, RI)
- 1 day ago
- Bellingham, MA (17 miles from Providence, RI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Taunton, MA (16 miles from Providence, RI)
- 2 days ago
- Taunton, MA (16 miles from Providence, RI)
- 2 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Call Center Telephone Banker- Lincoln, RI
- Lincoln, RI (6 miles from Providence, RI)
- 2 days ago
- Lincoln, RI (6 miles from Providence, RI)
- 2 days ago
, upselling or referring products Experience working in an inbound or outbound contact center (phone, chat and or video) Experience working as a Personal Banker managing high client volume Training/...
Customer Service Associate - Temporary
- Norfolk, MA (20 miles from Providence, RI)
- 3 days ago
- Norfolk, MA (20 miles from Providence, RI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Johnston, RI (5 miles from Providence, RI)
- 6 days ago
- Johnston, RI (5 miles from Providence, RI)
- 6 days ago
Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Representative - Second Shift
- Johnston, RI (5 miles from Providence, RI)
- 6 days ago
- Johnston, RI (5 miles from Providence, RI)
- 6 days ago
Description Starting Salary: $21.50/ hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
- Uxbridge, MA (20 miles from Providence, RI)
- 15 days ago
- Uxbridge, MA (20 miles from Providence, RI)
- 15 days ago
The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...
PT Customer Service Associate- weekend availability
- Taunton, MA (16 miles from Providence, RI)
- 16 days ago
- Taunton, MA (16 miles from Providence, RI)
- 16 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Client Service Representative Supervisor
- Uxbridge, MA (20 miles from Providence, RI)
- 17 days ago
- Uxbridge, MA (20 miles from Providence, RI)
- 17 days ago
service....
Savers / Value Village Careers - Customer Service Associate
- Warwick, RI (8 miles from Providence, RI)
- 90+ days ago
- Warwick, RI (8 miles from Providence, RI)
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Providence, RI
Moving to Providence, RI? Find some basic demographic data about Providence, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Providence, RI
Highest Education Level
Customer Services in Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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