Customer Service Jobs in York, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Hanover, PA (17 miles from York, PA)
- 5 days ago
- Hanover, PA (17 miles from York, PA)
- 5 days ago
Our client is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Route Transaction team supporting various internal departments....
- Enola, PA (19 miles from York, PA)
- 5 days ago
- Enola, PA (19 miles from York, PA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Distribution Center Customer Service Associate
- New Kingstown, PA (17 miles from York, PA)
- 5 days ago
- New Kingstown, PA (17 miles from York, PA)
- 5 days ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
Online & Mobile Banking Rep Sr
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
- Harrisburg, PA (16 miles from York, PA)
- 6 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...
- Harrisburg, PA (16 miles from York, PA)
- 18 days ago
- Harrisburg, PA (16 miles from York, PA)
- 18 days ago
As the name suggests, your main priority is to provide great customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2801 E Market St, York, PA 17402...
Veterinary Client Service Representative
- Landisville, PA (24 miles from York, PA)
- 30+ days ago
- Landisville, PA (24 miles from York, PA)
- 30+ days ago
If you love animals, excel in customer service, and enjoy working in a dynamic environment, we'd love for you to join our team!...
Demographic Data for York, PA
Moving to York, PA? Find some basic demographic data about York, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in York, PA
Highest Education Level
Customer Services in York, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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