Customer Service Jobs in Pittsburgh, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Nights/Weekends
- Pleasant Hills, PA (4 miles from Pittsburgh, PA)
- 6 hours ago
- Pleasant Hills, PA (4 miles from Pittsburgh, PA)
- 6 hours ago
As the name suggests, your main priority is to provide great customer service....
GENERAL FUNCTION The Customer Service Professional processes incoming and outbound calls, responds to questions on issues or problems related to optical retail orders, runs reports and performs data...
QUALIFICATIONS: Preferred One year customer service and medical terminology Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities...
- United, PA (23 miles from Pittsburgh, PA)
- 1 day ago
- United, PA (23 miles from Pittsburgh, PA)
- 1 day ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
QUALIFICATIONS Required Work Experience: Two (2) to three (3) years customer service and/or related health care experience required....
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Customer Service Associate - Temporary
- McMurray, PA (15 miles from Pittsburgh, PA)
- 2 days ago
- McMurray, PA (15 miles from Pittsburgh, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Professional (1st Shift)
- Pittsburgh, PA (5 miles from Pittsburgh, PA)
- 2 days ago
- Pittsburgh, PA (5 miles from Pittsburgh, PA)
- 2 days ago
GENERAL FUNCTION The Customer Service Professional processes incoming and outbound calls, responds to questions on issues or problems related to optical retail orders, runs reports and performs data...
Customer Service Associate - Customer Service Center Pittsburgh, PA TODAY 21178754 Summary Pittsburgh, PA Competitive Salary 1 Years Experience High school graduate or equivalency certificate (GED)...
Customer Service Associate - Customer Service Center
- Pittsburgh, PA
- 6 days ago
- Pittsburgh, PA
- 6 days ago
High school diploma or GED required.Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred.Previous contact center...
Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Description Starting Salary: $21.50/ hour Start Date: May 12th, 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Retail Customer Service Associate
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 8 days ago
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pittsburgh, PA
Highest Education Level
Customer Services in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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