Customer Service Jobs in Norristown, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Urgent Care
- Wayne, PA (6 miles from Norristown, PA)
- 2 days ago
- Wayne, PA (6 miles from Norristown, PA)
- 2 days ago
About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...
Requirements Experience in customer service, pet store, grooming, kennel work, animal industry preferred. Computer knowledge- keyboarding and use of office communication systems (office suite)....
Retail Customer Service Associate Part time
- Philadelphia, PA (15 miles from Norristown, PA)
- 1 hour ago
- Philadelphia, PA (15 miles from Norristown, PA)
- 1 hour ago
service to members....
Customer Service Associate - Nights/Weekends
- Willow Grove, PA (11 miles from Norristown, PA)
- 4 hours ago
- Willow Grove, PA (11 miles from Norristown, PA)
- 4 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Glenolden, PA (15 miles from Norristown, PA)
- 14 hours ago
- Glenolden, PA (15 miles from Norristown, PA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fort Washington, PA (6 miles from Norristown, PA)
- 1 day ago
- Fort Washington, PA (6 miles from Norristown, PA)
- 1 day ago
Vacancy NameClient Relations Specialist Vacancy NoVN323 Employment TypeFull Time LocationRemote Job Details This position is only available for W2 Employees. Please note that in order to be a W2...
- North Wales, PA (6 miles from Norristown, PA)
- 1 day ago
- North Wales, PA (6 miles from Norristown, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Quakertown, PA (22 miles from Norristown, PA)
- 1 day ago
- Quakertown, PA (22 miles from Norristown, PA)
- 1 day ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Client Service Representative - Commercial Lines
- Blue Bell, PA (3 miles from Norristown, PA)
- 1 day ago
- Blue Bell, PA (3 miles from Norristown, PA)
- 1 day ago
We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....
- Philadelphia, PA (9 miles from Norristown, PA)
- 2 days ago
- Philadelphia, PA (9 miles from Norristown, PA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- West Chester, PA (17 miles from Norristown, PA)
- 2 days ago
- West Chester, PA (17 miles from Norristown, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sr. Surety Client Service Specialist
- Philadelphia, PA (15 miles from Norristown, PA)
- 6 days ago
- Philadelphia, PA (15 miles from Norristown, PA)
- 6 days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
- Philadelphia, PA (15 miles from Norristown, PA)
- 6 days ago
- Philadelphia, PA (15 miles from Norristown, PA)
- 6 days ago
About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....
Customer Service Associate - Weekend Availability
- North Wales, PA (6 miles from Norristown, PA)
- 6 days ago
- North Wales, PA (6 miles from Norristown, PA)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
- Blue Bell, PA (3 miles from Norristown, PA)
- 7 days ago
- Blue Bell, PA (3 miles from Norristown, PA)
- 7 days ago
We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....
Demographic Data for Norristown, PA
Moving to Norristown, PA? Find some basic demographic data about Norristown, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norristown, PA
Highest Education Level
Customer Services in Norristown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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