Customer Service Jobs in Hanover, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- York, PA (17 miles from Hanover, PA)
- 6 hours ago
- York, PA (17 miles from Hanover, PA)
- 6 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Westminster, MD (16 miles from Hanover, PA)
- 3 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Part Time
- Westminster, MD (16 miles from Hanover, PA)
- 4 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Our client is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Route Transaction team supporting various internal departments....
- Reisterstown, MD (23 miles from Hanover, PA)
- 5 days ago
- Reisterstown, MD (23 miles from Hanover, PA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- York, PA (17 miles from Hanover, PA)
- 17 days ago
- York, PA (17 miles from Hanover, PA)
- 17 days ago
ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...
Customer Service Associate - Temporary
- York, PA (17 miles from Hanover, PA)
- 20 days ago
- York, PA (17 miles from Hanover, PA)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- York, PA (17 miles from Hanover, PA)
- 23 days ago
- York, PA (17 miles from Hanover, PA)
- 23 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Associate
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
- York, PA (17 miles from Hanover, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2801 E Market St, York, PA 17402...
- Sparks Glencoe, MD (23 miles from Hanover, PA)
- 45+ days ago
- Sparks Glencoe, MD (23 miles from Hanover, PA)
- 45+ days ago
Strong communication, interpersonal, and customer service skills. Proficiency in using software applications for file handling and printing, such as RIP software and layout tools....
Demographic Data for Hanover, PA
Moving to Hanover, PA? Find some basic demographic data about Hanover, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hanover, PA
Highest Education Level
Customer Services in Hanover, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Collaboration
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Closing
- Inbound/Outbound Calling
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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