Customer Service Jobs in Doylestown, PA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 42 Jobs

Customer Service Representative - Bristol

  • Bristol, PA (20 miles from Doylestown, PA)
  • 2 hours ago
  • Bristol, PA (20 miles from Doylestown, PA)
  • 2 hours ago

Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...

Customer Service Associate - Dinner/Close Shift

  • Feasterville Trevose, PA (13 miles from Doylestown, PA)
  • 5 hours ago
  • Feasterville Trevose, PA (13 miles from Doylestown, PA)
  • 5 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Trenton, NJ (22 miles from Doylestown, PA)
  • 15 hours ago
  • Trenton, NJ (22 miles from Doylestown, PA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Horsham, PA (8 miles from Doylestown, PA)
  • 1 day ago
  • Horsham, PA (8 miles from Doylestown, PA)
  • 1 day ago

Experience working in a Customer Service/Inside Sales role with a multi-site distribution and/or manufacturing company required....

Remote Work

Security Customer Service Officer

  • Horsham, PA (8 miles from Doylestown, PA)
  • 1 day ago
  • Horsham, PA (8 miles from Doylestown, PA)
  • 1 day ago

13.10 per hour Job ID: 736 Closing Date: 01/05/2025 Secure a rewarding role as a Customer Services Officer in a dynamic shopping center....

Client Relations Specialist (Legal)

  • Trenton, NJ (22 miles from Doylestown, PA)
  • 1 day ago
  • Trenton, NJ (22 miles from Doylestown, PA)
  • 1 day ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Client Service Representative, National Accounts

  • King of Prussia, PA (19 miles from Doylestown, PA)
  • 1 day ago
  • King of Prussia, PA (19 miles from Doylestown, PA)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Relationship Banking Representative

  • Bethlehem, PA (22 miles from Doylestown, PA)
  • 1 day ago
  • Bethlehem, PA (22 miles from Doylestown, PA)
  • 1 day ago

Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....

Customer Service Associate - Temporary

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 1 day ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Lawrenceville, NJ (22 miles from Doylestown, PA)
  • 2 days ago
  • Lawrenceville, NJ (22 miles from Doylestown, PA)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative - New Britain

  • New Britain, PA
  • 2 days ago
  • New Britain, PA
  • 2 days ago

Provide outstanding customer service while exhibiting a professional demeanor at all times....

Client Service Representative, National Accounts

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 2 days ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 2 days ago

and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various...

Legal Client Relations Specialist

  • Trenton, NJ (22 miles from Doylestown, PA)
  • 3 days ago
  • Trenton, NJ (22 miles from Doylestown, PA)
  • 3 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Customer Service Associate

  • Phoenixville, PA (21 miles from Doylestown, PA)
  • 3 days ago
  • Phoenixville, PA (21 miles from Doylestown, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - (Product Development) (Hybrid)

  • Lansdale, PA (9 miles from Doylestown, PA)
  • 4 days ago
  • Lansdale, PA (9 miles from Doylestown, PA)
  • 4 days ago

service principles and practices to utilize them for handling customer queries on the phone Experience with warranty and complaint processing Have a strong work ethic and sense of urgency with ability...

Demographic Data for Doylestown, PA

Moving to Doylestown, PA? Find some basic demographic data about Doylestown, PA below.


Local
National
50,631
1,827
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Doylestown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Doylestown, PA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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