Customer Service Jobs in Douglassville, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Urgent Care
- Wayne, PA (23 miles from Douglassville, PA)
- 2 days ago
- Wayne, PA (23 miles from Douglassville, PA)
- 2 days ago
About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...
- Norristown, PA (23 miles from Douglassville, PA)
- 2 days ago
- Norristown, PA (23 miles from Douglassville, PA)
- 2 days ago
Requirements Experience in customer service, pet store, grooming, kennel work, animal industry preferred. Computer knowledge- keyboarding and use of office communication systems (office suite)....
- Souderton, PA (21 miles from Douglassville, PA)
- 1 day ago
- Souderton, PA (21 miles from Douglassville, PA)
- 1 day ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Royersford, PA (12 miles from Douglassville, PA)
- 2 days ago
- Royersford, PA (12 miles from Douglassville, PA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- West Chester, PA (20 miles from Douglassville, PA)
- 2 days ago
- West Chester, PA (20 miles from Douglassville, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- West Chester, PA (20 miles from Douglassville, PA)
- 10 days ago
- West Chester, PA (20 miles from Douglassville, PA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pottstown, PA (6 miles from Douglassville, PA)
- 11 days ago
- Pottstown, PA (6 miles from Douglassville, PA)
- 11 days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Pottstown, PA (6 miles from Douglassville, PA)
- 11 days ago
- Pottstown, PA (6 miles from Douglassville, PA)
- 11 days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- West Chester, PA (20 miles from Douglassville, PA)
- 12 days ago
- West Chester, PA (20 miles from Douglassville, PA)
- 12 days ago
One year related experience required with customer service preferred....
- Radnor, PA (23 miles from Douglassville, PA)
- 15 days ago
- Radnor, PA (23 miles from Douglassville, PA)
- 15 days ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA
- Wayne, PA (23 miles from Douglassville, PA)
- 29 days ago
- Wayne, PA (23 miles from Douglassville, PA)
- 29 days ago
Benefits Canada Benefits Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA Location:Wayne, PA Team:Instant Quote Job Type:Underwriting FT/PT Status:Part Time...
Customer Service Representative
- Ephrata, PA (23 miles from Douglassville, PA)
- 30+ days ago
- Ephrata, PA (23 miles from Douglassville, PA)
- 30+ days ago
Ability to troubleshoot moderately complex customer service calls. Ability to handle moderate level customer complaints....
- King of Prussia, PA (22 miles from Douglassville, PA)
- 30+ days ago
- King of Prussia, PA (22 miles from Douglassville, PA)
- 30+ days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drive our...
Demographic Data for Douglassville, PA
Moving to Douglassville, PA? Find some basic demographic data about Douglassville, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Douglassville, PA
Highest Education Level
Customer Services in Douglassville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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