Customer Service Jobs in Douglassville, PA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-13 of 13 Jobs

Client Service Representative - Urgent Care

  • Wayne, PA (23 miles from Douglassville, PA)
  • 2 days ago
  • Wayne, PA (23 miles from Douglassville, PA)
  • 2 days ago

About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...

Client Service Representative

  • Norristown, PA (23 miles from Douglassville, PA)
  • 2 days ago
  • Norristown, PA (23 miles from Douglassville, PA)
  • 2 days ago

Requirements Experience in customer service, pet store, grooming, kennel work, animal industry preferred. Computer knowledge- keyboarding and use of office communication systems (office suite)....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Souderton, PA (21 miles from Douglassville, PA)
  • 1 day ago
  • Souderton, PA (21 miles from Douglassville, PA)
  • 1 day ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Associate

  • Royersford, PA (12 miles from Douglassville, PA)
  • 2 days ago
  • Royersford, PA (12 miles from Douglassville, PA)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Pharmacy Customer Service Associate

  • West Chester, PA (20 miles from Douglassville, PA)
  • 2 days ago
  • West Chester, PA (20 miles from Douglassville, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • West Chester, PA (20 miles from Douglassville, PA)
  • 10 days ago
  • West Chester, PA (20 miles from Douglassville, PA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Pottstown, PA (6 miles from Douglassville, PA)
  • 11 days ago
  • Pottstown, PA (6 miles from Douglassville, PA)
  • 11 days ago

areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift

  • Pottstown, PA (6 miles from Douglassville, PA)
  • 11 days ago
  • Pottstown, PA (6 miles from Douglassville, PA)
  • 11 days ago

areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Client Service Representative

  • West Chester, PA (20 miles from Douglassville, PA)
  • 12 days ago
  • West Chester, PA (20 miles from Douglassville, PA)
  • 12 days ago

One year related experience required with customer service preferred....

Client Service Representative

  • Radnor, PA (23 miles from Douglassville, PA)
  • 15 days ago
  • Radnor, PA (23 miles from Douglassville, PA)
  • 15 days ago

Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....

Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA

  • Wayne, PA (23 miles from Douglassville, PA)
  • 29 days ago
  • Wayne, PA (23 miles from Douglassville, PA)
  • 29 days ago

Benefits Canada Benefits Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA Location:Wayne, PA Team:Instant Quote Job Type:Underwriting FT/PT Status:Part Time...

Customer Service Representative

  • Ephrata, PA (23 miles from Douglassville, PA)
  • 30+ days ago
  • Ephrata, PA (23 miles from Douglassville, PA)
  • 30+ days ago

Ability to troubleshoot moderately complex customer service calls. Ability to handle moderate level customer complaints....

Client Service Specialist

  • King of Prussia, PA (22 miles from Douglassville, PA)
  • 30+ days ago
  • King of Prussia, PA (22 miles from Douglassville, PA)
  • 30+ days ago

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drive our...

Demographic Data for Douglassville, PA

Moving to Douglassville, PA? Find some basic demographic data about Douglassville, PA below.


Local
National
16,441
279
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

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Salary for Customer Service Jobs in Douglassville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Douglassville, PA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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