Customer Service Jobs in Cranberry Twp, PA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 16 Jobs

Customer Service Associate

  • Cranberry Township, PA
  • 21 hours ago
  • Cranberry Township, PA
  • 21 hours ago

MSA, The Safety Company****Customer Service Associate**US-PA-Cranberry Twp**Requisition ID:** 2024-8611**Type:** Full-Time**# of Openings:** 1**Category:** Customer Service**Overview** Are you someone...

Summer Customer Service Representative - Zelienople

  • Zelienople, PA (2 miles from Cranberry Twp, PA)
  • 3 days ago
  • Zelienople, PA (2 miles from Cranberry Twp, PA)
  • 3 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Customer Service Associate - Temporary

  • Moon Township, PA (14 miles from Cranberry Twp, PA)
  • 3 days ago
  • Moon Township, PA (14 miles from Cranberry Twp, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Beaver Falls, PA (13 miles from Cranberry Twp, PA)
  • 4 days ago
  • Beaver Falls, PA (13 miles from Cranberry Twp, PA)
  • 4 days ago

Cash handling and customer service experience preferred...

Customer Service Associate (PNC Partner Up)

  • Cranberry Twp, PA
  • 11 days ago
  • Cranberry Twp, PA
  • 11 days ago

Preferred: Associates degree. 1 year of experience in Customer Service and its related tasks. SAP Order Management experience....

Customer Service Associate

  • Zelienople, PA (2 miles from Cranberry Twp, PA)
  • 11 days ago
  • Zelienople, PA (2 miles from Cranberry Twp, PA)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New Castle, PA (20 miles from Cranberry Twp, PA)
  • 11 days ago
  • New Castle, PA (20 miles from Cranberry Twp, PA)
  • 11 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Retail Customer Service Associate

  • Mars, PA (3 miles from Cranberry Twp, PA)
  • 45+ days ago
  • Mars, PA (3 miles from Cranberry Twp, PA)
  • 45+ days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer service Associate

  • Coraopolis, PA (14 miles from Cranberry Twp, PA)
  • 45+ days ago
  • Coraopolis, PA (14 miles from Cranberry Twp, PA)
  • 45+ days ago

Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Retail Customer Service Associate Full Time

  • New Castle, PA (20 miles from Cranberry Twp, PA)
  • 60+ days ago
  • New Castle, PA (20 miles from Cranberry Twp, PA)
  • 60+ days ago

service to members....

Client Service Representative

  • Warrendale, PA (3 miles from Cranberry Twp, PA)
  • 28 days ago
  • Warrendale, PA (3 miles from Cranberry Twp, PA)
  • 28 days ago

In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Wexford, PA (5 miles from Cranberry Twp, PA)
  • 30+ days ago
  • Wexford, PA (5 miles from Cranberry Twp, PA)
  • 30+ days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Retail Customer Service Associate

  • Butler, PA (17 miles from Cranberry Twp, PA)
  • 30+ days ago
  • Butler, PA (17 miles from Cranberry Twp, PA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...

Customer Service Professional (1st Shift)

  • Pittsburgh, PA (20 miles from Cranberry Twp, PA)
  • 30+ days ago
  • Pittsburgh, PA (20 miles from Cranberry Twp, PA)
  • 30+ days ago

GENERAL FUNCTION The Customer Service Professional processes incoming and outbound calls, responds to questions on issues or problems related to optical retail orders, runs reports and performs data...

Summer Customer Service Representative - Beaver Falls

  • Beaver Falls, PA (13 miles from Cranberry Twp, PA)
  • 60+ days ago
  • Beaver Falls, PA (13 miles from Cranberry Twp, PA)
  • 60+ days ago

Cash handling and customer service experience preferred....

Demographic Data for Cranberry Twp, PA

Moving to Cranberry Twp, PA? Find some basic demographic data about Cranberry Twp, PA below.


Local
National
13,002,700
303,027

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Cranberry Twp, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Cranberry Twp, PA offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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