Customer Service Jobs in Wooster, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative - Wooster Downtown Banking Ctr
- Wooster, OH
- 2 days ago
- Wooster, OH
- 2 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Lead Retail Customer Service Associate
- Medina, OH (18 miles from Wooster, OH)
- 6 days ago
- Medina, OH (18 miles from Wooster, OH)
- 6 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
A Seasonal CSR/Teller is a position for summers and holidays, working on average 36-40 per week. The individual will provide support to the banking centers by maintaining a cash drawer, assisting...
Customer Service Representative - Medina
- Medina, OH (18 miles from Wooster, OH)
- 10 days ago
- Medina, OH (18 miles from Wooster, OH)
- 10 days ago
Cash handling and customer service experience preferred....
Ideal Candidates Will Have: Retail Banking Experience as a teller or customer service representative....
Customer Service Representative - Charm Banking Center
- Charm, OH (22 miles from Wooster, OH)
- 30+ days ago
- Charm, OH (22 miles from Wooster, OH)
- 30+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Retail Customer Service Associate
- Medina, OH (18 miles from Wooster, OH)
- 30+ days ago
- Medina, OH (18 miles from Wooster, OH)
- 30+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Specialist - Medina, OH.
- Medina, OH (18 miles from Wooster, OH)
- 60+ days ago
- Medina, OH (18 miles from Wooster, OH)
- 60+ days ago
service; preferred Bachelors Degree, preferred Familiarity with database applications, a plus Your base pay is dependent upon your skills, education, qualifications, professional experience, and location...
- Orrville, OH (11 miles from Wooster, OH)
- 90+ days ago
- Orrville, OH (11 miles from Wooster, OH)
- 90+ days ago
Customer Service Associate Jarrett (Jarrett Logistics Systems) - Orrville, OH Tagged: Logistics Customer Service Associate Jarrett Logistics is a third-party logistics company headquartered in Orrville...
Demographic Data for Wooster, OH
Moving to Wooster, OH? Find some basic demographic data about Wooster, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wooster, OH
Highest Education Level
Customer Services in Wooster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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