Customer Service Jobs in South Euclid, OH

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 34 Jobs

Customer Service Representative

  • Mayfield Heights, OH (4 miles from South Euclid, OH)
  • 30+ days ago
  • Mayfield Heights, OH (4 miles from South Euclid, OH)
  • 30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Representative (Loan Consultant I)

  • Middleburg Heights, OH (14 miles from South Euclid, OH)
  • 21 hours ago
  • Middleburg Heights, OH (14 miles from South Euclid, OH)
  • 21 hours ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Sr Client Service Specialist, Merchant Servicing

  • Cleveland, OH (7 miles from South Euclid, OH)
  • 5 days ago
  • Cleveland, OH (7 miles from South Euclid, OH)
  • 5 days ago

ESSENTIAL JOB FUNCTIONS Support client acquisition, cross-sell, and/or retention initiatives through providing tracking information as well as insights based on client escalation analysis....

Customer Service Associate

  • Valley View, OH (8 miles from South Euclid, OH)
  • 5 days ago
  • Valley View, OH (8 miles from South Euclid, OH)
  • 5 days ago

ResourceMFG is now hiring for a Customer Service Associate in our Cleveland branch Pay rate: $41,000-$45,000 yearly based on experience Shift: 8:00am- 5:00pm Mon- Friday Must be bilingual in English...

Customer Service Associate - Temporary

  • South Euclid, OH
  • 5 days ago
  • South Euclid, OH
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Loan Consultant II)

  • Middleburg Heights, OH (14 miles from South Euclid, OH)
  • 6 days ago
  • Middleburg Heights, OH (14 miles from South Euclid, OH)
  • 6 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Associate

  • Strongsville, OH (18 miles from South Euclid, OH)
  • 8 days ago
  • Strongsville, OH (18 miles from South Euclid, OH)
  • 8 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning Shift

  • Macedonia, OH (13 miles from South Euclid, OH)
  • 8 days ago
  • Macedonia, OH (13 miles from South Euclid, OH)
  • 8 days ago

As the name suggests, your main priority is to provide great customer service....

Senior Customer Service Associate, Promenade Crocker Park - Full Time

  • Westlake, OH (19 miles from South Euclid, OH)
  • 9 days ago
  • Westlake, OH (19 miles from South Euclid, OH)
  • 9 days ago

Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...

Customer Service Associate

  • South Euclid, OH
  • 9 days ago
  • South Euclid, OH
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Mentor, OH (16 miles from South Euclid, OH)
  • 9 days ago
  • Mentor, OH (16 miles from South Euclid, OH)
  • 9 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative - Part Time - Streetsboro

  • Streetsboro, OH (21 miles from South Euclid, OH)
  • 10 days ago
  • Streetsboro, OH (21 miles from South Euclid, OH)
  • 10 days ago

Cash handling and customer service experience preferred....

Customer Service Representative - Part-time - Aurora

  • Aurora, OH (16 miles from South Euclid, OH)
  • 10 days ago
  • Aurora, OH (16 miles from South Euclid, OH)
  • 10 days ago

Cash handling and customer service experience preferred....

70182-LP Customer Service Associate II

  • Brooklyn, OH (10 miles from South Euclid, OH)
  • 14 days ago
  • Brooklyn, OH (10 miles from South Euclid, OH)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Call Center Banking Representative - Strongsville

  • Strongsville, OH (18 miles from South Euclid, OH)
  • 16 days ago
  • Strongsville, OH (18 miles from South Euclid, OH)
  • 16 days ago

We offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities....

Demographic Data for South Euclid, OH

Moving to South Euclid, OH? Find some basic demographic data about South Euclid, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in South Euclid, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in South Euclid, OH offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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