Customer Service Jobs in West Fargo, ND
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Commercial Banker $130K + Commission Fargo, ND
- West Fargo, ND
- 13 days ago
- West Fargo, ND
- 13 days ago
A local lender is seeking a commercial banker to join their team. In this role, you'll be establishing local relationships and bringing new clients into the bank....
Warehouse Customer Service Associate
- Fargo, ND (6 miles from West Fargo, ND)
- 15 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 15 days ago
excellent customer service to customers placing orders....
Teller / Customer Service Representative
- Moorhead, MN (11 miles from West Fargo, ND)
- 15 days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 15 days ago
Teller / Customer Service Representative 3.8 3.8 out of 5 stars Moorhead, MN Location Moorhead Downtown Job Description: Join the Gate City Bank Team at Moorhead Downtown!...
Customer Service Associate Job
- Fargo, ND (6 miles from West Fargo, ND)
- 21 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 21 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Retail Customer Service Associate
- Fargo, ND (6 miles from West Fargo, ND)
- 23 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 23 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Fargo, ND (6 miles from West Fargo, ND)
- 60+ days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 60+ days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction. Your Schedule: Monday to Friday: 2:00 PM - 6:15 PM....
Savers / Value Village Careers - Customer Service Associate
- Fargo, ND (6 miles from West Fargo, ND)
- 90+ days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for West Fargo, ND
Moving to West Fargo, ND? Find some basic demographic data about West Fargo, ND below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Fargo, ND
Highest Education Level
Customer Services in West Fargo, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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