Customer Service Jobs in North Carolina
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues Ability to interact with integrity and a high level of professionalism with all levels...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Service Customer support Call Center Support Call Center Banking Operations Retail Banking Qualifications Years of experience: 1 year Experience level: Entry Level Randstad is a world leader in matching...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
service; preferred Bachelors Degree, preferred Familiarity with database applications, a plus Your base pay is dependent upon your skills, education, qualifications, professional experience, and location...
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Customer Service Associate - Tool Rental - Flexible
- Kannapolis, NC
- 2 days ago
- Kannapolis, NC
- 2 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelitys valued clients....
If you answered yes and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site....
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Carolina
Highest Education Level
Customer Services in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Reading
- Military Background
- Asset Protection
- Product Knowledge
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Cash Handling
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Written Communication
- Filing
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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